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TB2021

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Posts posted by TB2021

  1. A bit unrelated but here goes anyway…we were awarded Royal Up on Symphony sailing in Oct (2days notification). Had no issues printing new luggage tags at home. 
     

    Apparently our upgraded room still showed as empty on the cabin logs for the floor as did not have any cabin service on embarkation day, nor next morning. A quick call to Guest Service got it squared away though. 

  2. Ran into the same issue on Symphony in October. Despite the UDP showing up (various times) in Cruise Planner, when I tried booking I got the same message. 
     

    Even when calling Royal they confirmed the package was not available for Booking online.  I learned that it was simply “sold out” online despite it showing up as an option in the planner. I was able to upgrade on the ship from 3night to UDP without any issues. 

  3. I booked a CP balcony on Symphony 10.23 and my best royal up offer was a JS. My assumption was that the list of options were tied to C&A status (I’m a newbie to RC) but that’s just pure speculation. 

    i don’t think I would downgrade in hopes to get a better upgrade option. Only downgrade if it fits all your other needs. Royal Up should be a bonus, but not part of your decision rationale (imo)

  4. So…I checked on my set sail pass tonight and was pleasantly surprised to see our room was changed to a JR Suite for our Symphony departure on Saturday. I have not received an email yet stating my offer was accepted and our luggage tags still show the original room. Should I expect the luggage tags to be updated as well before we leave or should I call and have them confirm/update?

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