Cris

I too, had a good feeling it was going to get canceled and wanted to cancel early on for a full refund so that I could vacation elsewhere. I called and tried to cancel but they would not honor a refund because Royal had not made the announcement to cancel. Not everyone can just switch their cruise for another date. I booked for several of my son's friends and this a once in a blue moon opportunity. If it was just my family and if my kids were little, I could understand moving the cruise to a later date as I can control their schedule. My kids are grown and it is difficult to get them all together. At this point I do not want to cruise until everything gets figured out.

Thanks for sharing. I am sorry too that you lost so much money. I often wondered if this was happening to others and if people fought this. I did talk to management yesterday and he did explain why it was not refundable but it still does not sit well with me. The way things are going, makes me never want to cruise again.

Well stated. I am extremely upset ?. I called for my refund and they told me everything would be returned except for the insurance travel monies. That insurance would have gone into effect when the actual cruise would have started. This was a total of $550 that they will keep! I asked to speak with management and they told me they would submit a form to the insurance but that it would most likely not be honored. How is that right?? I am going to continue to take it further but I should not have to be fighting for something that they canceled.