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Nodakrulz

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Everything posted by Nodakrulz

  1. We were there a few weeks ago- no visa needed for port stops (this will change if you are starting/ending in Türkiye). However, we were given a small slip of paper with our names and passport numbers and told to carry it with us. We didn't need it in Kusadasi but we did in Instanbul.
  2. I was in a Junior Suite on Explorer two weeks ago. Everyone (Suites and all) had to be out of their rooms by 8 am.
  3. I just got the email. If anyone else was wondering, this is what it says: Dear Guest, The past year has been challenging, but we’re getting ready for our Royal Comeback. Over the last 12 months, we’ve worked around the clock preparing for our return. We’ve spent countless hours hyper-focused on developing new protocols and procedures, scheduling new itineraries, and adjusting and evolving our plans. While we’ve been getting ready, there is still significant uncertainty surrounding resuming operations globally. But, some regions and ports are starting to welcome back travelers and encouraging cruising. Our most recent plan for Vision of the Seas was to sail from San Juan, Puerto beginning June 6th, 2021. However, as travel requirements are still unconfirmed, we’ve made the difficult decision to move Vision of the Seas to a new homeport in Bermuda, where cruising has recently opened. As a result, your sailing will unfortunately be cancelled. We know how much time and effort go into planning your vacation and apologize for the impact to your cruise. Our primary goal continues to be a seamless and healthy return to service. We’ve teamed up and have assembled the “Healthy Sail Panel” – a multifaceted team of globally recognized experts – who is working closely with governments and leading health authorities worldwide to pioneer innovative ways to guide the cruise industry’s path forward in response to the pandemic. It goes without saying, we’re all in this together. While we are sorry your original sailing will not happen, maybe you can join us on one of our new sailings! And we do have some options for you, including one that has been very well received by our guests, as it provides a little something extra to use once you can rejoin us! Your Options Option 1: Automatically receive a 125% Future Cruise Credit This amount is based on your total cruise fare paid, and we’re giving you a little extra knowing that this is such a unique circumstance. Your certificate can be used on any Royal Caribbean International sailing that departs on or before September 30, 2022, as long as it’s redeemed by April 30, 2022. We will automatically issue your Future Cruise Credit via email by April 21st, 2021, so there’s nothing for you to do! Taxes & fees and any RoyalUp upgrades will be automatically refunded. Current refund processing is around 45 days. We are working as quickly as possible, and we appreciate your patience. Please note: If you opted into the Cruise with Confidence 100% Future Cruise Credit, this offer does not apply. If you previously used a Future Cruise Credit (including previous Global Suspension FCCs), you’ll receive a new Future Cruise Credit. This will be for 125% of any new monies paid on this sailing, plus the value of your original credit at 100% of its value, with an expiration date of April 30th, 2022 and a sail by date of September 30th, 2022. If you were already impacted by a sailing that was previously cancelled due to a global suspension and paid additional monies on a new booking within this extended suspension period, and you opt in for a refund via the process below, it will be for both bookings. Option 2: Select a 100% Refund Please contact us to start the refund process, forfeiting the higher value of your 125% Future Cruise Credit. To avoid waiting on the phone to cancel, click here and we will get the refund process started for you. Note: Please know, once we receive your refund request, we unfortunately won’t be able to accept an FCC request if you change your mind. We’ll then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. You can expect to receive your refund 45 days after you submit your refund request. Please note: If you used a Cruise with Confidence certificate on this sailing and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate. Cruise Planner Purchases If you purchased Cruise Planner items for your sailing, we also have a special offer available for you. You can opt-in to receive an Onboard Credit in the value of 125% of the total Cruise Planner purchases on your reservation. Click here by April 2nd, 2021 to request your higher value credit, and we’ll email you your credit by April 21st, 2021. If we don’t hear from you on or before April 2nd, 2021, your Cruise Planner purchases will be automatically refunded. You’ll receive your refund within 45 days of your booking’s cancellation. We are working as quickly as possible and appreciate your patience during these unprecedented times. Also, if you opt for a cruise fare refund or for Lift and Shift, you are not eligible for this Cruise Planner Onboard Credit offer. Questions about how the Cruise Planner credit works? Click here for more details. Air/Hotel Refundable air or hotel accommodations purchased through Royal Caribbean will be automatically refunded to you within 45 days after we process the cancellation. If you booked non-refundable air through Royal Caribbean or booked on your own, please contact the service provider directly for your options with them.  If you have any questions, please contact your Travel Advisor immediately or contact us at: 1 800 754 500 in Australia 0344 493 4005 in the U.K. 1 866 562 7625 in the U.S. or Canada All other countries, please visit http://www.royalcaribbean.com/contactus for your local Royal Caribbean International office phone number. We appreciate your understanding and remain optimistic that every day is a step closer to a healthy and safe return to service. Stay healthy and safe. We miss our guests, and we’ll be ready to welcome you back soon.
  4. So, that means that my July 11 Vision cruise to the ABC islands is done (not that I thought it would happen). To be honest, I am thankful that I know now before final payment. I didn't get an email yet regarding this. Anyone on the original Adventure cruises (before being shifted) that can tell me what kind of email to expect? Thanks!
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