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Ken Jensen

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Posts posted by Ken Jensen

  1. Just boarded the Ovation, when we tried to make reservations for dinner we found out that almost all the venues were booked for the whole cruise. We were able to get in but not at the times we would have liked and not at the mix we would have preferred. The restaurants are all operating at reduced capacities.

  2. I always used a travel agent until last year, when covid hit New Jersey required that all non essential businesses close. We had a July 2020 cruise booked, I couldn't get in touch with my agent (agency laid her off) to pay the balance of the cruise and when I called RC, they wouldn't accept it directly. I eventually got in touch with the owner of the travel agency and completed my payment. I have since booked 4 cruises direct. I don't have a problem using an agent, just wasn't comfortable with what happened last year.

     

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