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Andy & Sheryl Unwin

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Everything posted by Andy & Sheryl Unwin

  1. So, a question for those dive experets out there. Both Sheryl and I wear glasses, me for long distance, Sheryl for close up and distance. Obviously, unless we do something like helmet diving, we cant wear our specs under a mask. But there has to be a way either by a custom mask, or applied lenses to the inside. Are there any thoughts on which is best and why.
  2. This is great news, we are already scouting out a short autumn 2022 break, so this is perfect....
  3. Well we didnt go for the Grand Suite. Instead we opted to follow some sage like wisdom from Matt (thank you kindly good sir) and book onto an Oasis class to experience the bigger ship. We now have a JS for six nights on Allure in March 2022. So a big thank you to Kelley Hardy at MEI for helping us with that
  4. Apologies for not getting back to this earlier. Credits were received on my Royal Caribbean Credit Card on Jan 21st. So there appears to be a four day period between being issued and being credited.
  5. Further update received. Royal advise cruise planner refunds were sent on Jan 17, so I need to check with Credit Card company to find out why not applied to the account yet. For that, I will allow to 01/25/21 before I reach out to them.
  6. Partial success, received an email with FCC numbers in it last evening. Still waiting on word about cruise planner refunds.
  7. Sadly, we will not be able to partake. A shame because I really do want to return to Dominica. We were scheduled to go with Serenade in 2018, but unfortunately hits from 3 hurricanes in succession shut that idea down. In 1978, I was the guy on TV hauling down the Union Flag after Princess Margaret read the order of independence. So we deliberately booked a return on the year of the 40th anniversary
  8. We did this on Navigator in Feb, and I have to say, it was a great time and totally recommended. I wont spoil it by giving you all the details, because we each have things we all enjoy etc. But it was very much worth it
  9. We are in the same position, and additionally have not seen cruise planner refunds to the credit card, although we have the emails to say they are happening. This morning I emailed Royal to ask for a status update. The first step in the chase. I will give it another 7 days to see responses then will expedite by phone if needed.
  10. For us, Brilliance will always hold a special place. She was the first as a birthday present to Sheryl, and I finally said yes. Instant conversion from the moment I felt the living soul of Brilliance under my feet.
  11. We have contemplated returning to ships we have cruised on previously. There are always things we talk about relating to each ship (particularly Brilliance) and while the models arent exactly a motivator for rebooking on a previous ship, it is a bonus that we can pick up the models we didnt buy. We return to Navigator Sep 21, this time the model comes home. Serenade, Freedom and Brilliance to follow.
  12. The good cigars are special. One of those and a fine brandy in a crystal brandy balloon out on my pool deck 4 times a year. It is my "you made it" moment. I won't give the full tale of woe, suffice to say I was born into the slums of late 50s Liverpool and will retire in Florida.
  13. We had made final payment on our Feb 21 5 nights on Independence, then whammo, cancelled. Out of the options available, we are going to take the FCC and rebook for Feb 22, leapfrogging our current Sep 21 4 nights on Navigator. We had booked a JS, so we may take the 125% and put it towards a grand suite and absorb the balance. Yes we were disappointed the Feb 21 sailing was cancelled, but there is an advantage here, and we always look for the positive.
  14. I may have to follow you on that. I did pick up some hand rolled havana cigars in Nassau. They were astoundingly good. So I can't wait to get more. Yes I know they are bad for me, but they are an occassional indulgence.
  15. A ship name Tshirt is an absolute for Sheryl, if it is purple, so much the better. My take away is 2 large bottles of Captain Morgan Private Reserve.
  16. If RCL say masks are mandatory, and give instruction on where and when they are to be worn, then Sheryl and I will be wearing them. To us it is more important to cruise than to worry about the mask.
  17. This is a more cultured way of saying "Taking the Mickey" or having a laugh at the speakers expense.
  18. I havent seen anyone mention my own packing hack, so I am surprised. Disposable plastic shower caps. One shoe fits perfectly inside, so the soles (and whatever bacteria may be on them) are effectively prevented from coming into contact with clothing.
  19. You are too kind. But the crossed out cruises make the others more meaningful
  20. We watch as many youtube videos (not just Matt's) about the ship we will be embarking on, for months ahead of time
  21. So, the game is afoot. Our Feb 2021 sailing is cancelled, so that will leapfrog over the September 2021 sailing and land in somewhere in Feb 2022. Likely will take a FCC on this one.
  22. Just got a present in my inbox. Dear Guest, We hope that this email finds you healthy and safe. As you know, the current situation has been, and still is, quite fluid. The CDC’s Conditional Sailing Order is a positive step for the cruising industry, and we are anxious to welcome guests back onboard. We recently extended our global suspension through December 31st, 2020, excluding sailings onboard Quantum of the Seas, to ensure we have ample time to focus on our healthy return to service initiatives. However, in order to allow additional time for our preparation, we’ve decided to further extend our global suspension through February 28th, 2021 for most of our fleet, along with our Australian season through April 30th, 2021. While we are excluding our newly deployed Singapore sailings and select sailings onboard Spectrum of the Seas from this suspension, our plan is to resume our broader global operations on March 1st, 2021. As a result, your sailing will unfortunately be cancelled. We’re terribly sorry for the impact to your vacation. Despite the current circumstances, our primary goal continues to be a seamless and healthy return to service. We’re hyper-focused on welcoming you back! We’ve teamed up with Norwegian Cruise Line Holdings Ltd. and have assembled the “Healthy Sail Panel” - a multifaceted team of globally recognized experts. The panel will work alongside our new Public Health & Chief Medical Officer, Dr. Calvin Johnson, and with their help, our vision is to pioneer innovative ways to guide the cruise industry’s way forward in response to the pandemic. It goes without saying, we’re all in this together. While we all wish we were cruising, we do have some options for you, including an option that has been very well received by our guests, as it provides a little something extra to use once we all start cruising again! Here are your options: 1. 125% Future Cruise Credit: We’re providing you with a 125% Future Cruise Credit to book a new cruise by April 30th, 2022. This amount is based on your total cruise fare paid, and we’re giving you a little extra, knowing that this is such a unique circumstance. Your certificate can be used on any Royal Caribbean International sailing that departs on or before April 30th, 2022. We’ll automatically send your Future Cruise Credit via email by January 15th, 2021, so there’s nothing for you to do! Taxes & fees and any RoyalUp upgrades will be automatically refunded. Current refund processing is around 45 days. We are working as quickly as possible, and we appreciate your patience. Please note: If you opted into the Cruise with Confidence 100% Future Cruise Credit, this offer does not apply. And, if you previously used a Future Cruise Credit (including previous Global Suspension FCCs), you’ll receive a new Future Cruise Credit. This will be for 125% of any new monies paid on this sailing, plus the value of your original credit at 100% of its value, with an expiration and sail by date of April 30, 2022. If you were already impacted by a sailing that was previously cancelled due to a global suspension and paid additional monies on a new booking within this extended suspension period, you are still able to opt in to refund one or both cancelled bookings via the process below. 2. Lift and Shift: If you prefer to move your existing booking to a sailing next year - we’re happy to move you! We will price protect the original pricing and/or promotion on the same itinerary, length, product, and stateroom category as your original sailing within 4 weeks (before or after) of the original sail date the following year. For example, if you are moving from a January 1st, 2021 sailing, you can move to a sailing that is the same itinerary, length, product, and stateroom category, and the sail date between December 1st, 2021 - February 1st, 2022. Please know, price protection covers your cruise fare/promotion on an applicable sailing only and excludes taxes and fees, gratuities, and other non-cruise fare items, as these may change. You must decide to move to a new sailing by December 16th, 2020. If not, we will automatically issue you a Future Cruise Credit. Complimentary Casino offers are not eligible for Lift & Shift. 3. 100% Refund: Or, if you prefer a full refund, which is a lower value than the future cruise credit offer above, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have until March 31st, 2021 to request a refund and deactivate your certificate.  Please contact us to start the refund process, forfeiting the higher value of your 125% Future Cruise Credit. To avoid waiting on the phone to cancel, click here and we will get the refund process started for you. Note: Please know, once we receive your refund request, we unfortunately won’t be able to accept an FCC request if you change your mind. We’ll then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. You can expect to receive your refund 45 days after you submit your refund request. Please note: If you used a Cruise with Confidence certificate on this sailing, and you request a refund instead, we’ll refund any NEW funds paid above the certificate amount, and we’ll reinstate your original Cruise with Confidence certificate. And, a special option for those that also purchased Cruise Planner Items… You can opt-in to receive an Onboard Credit in the value of 125% of the total Cruise Planner purchases on your reservation. Click here by December 16th, 2020 to request your higher value credit, and we’ll email you your credit by January 15th, 2021. If we don’t hear from you on or before December 16th, 2020, your Cruise Planner purchases will be automatically refunded. You’ll receive your refund within 45 days of your booking’s cancellation. We are working as quickly as possible and appreciate your patience during these unprecedented times. Also, if you opt for a cruise fare refund or for Lift and Shift, you are not be eligible for this Cruise Planner Onboard Credit offer. Questions about how the Cruise Planner credit works? Click here for more details. Guests with air or hotel booked… Refundable air or hotel accommodations purchased through Royal Caribbean will be automatically refunded to you within 45 days after we process the cancellation. If you booked non-refundable air through Royal Caribbean or booked on your own, please contact the service provider directly for your options with them. If you have any questions, please contact your Travel Advisor immediately or contact us at: 1800 754 500 in Australia 0344 493 4005 in the U.K. 1 866 562 7625 in the U.S. or Canada All other countries, please visit http://www.royalcaribbean.com/contactus for your local Royal Caribbean International office phone number. We appreciate your patience, understanding, and continued loyalty. We will all come out of this stronger than ever. Stay healthy and safe. We miss our guests, and we’ll be ready to welcome you back soon. Sincerely, Time to play leapfrog the cruises
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