Andy & Sheryl Unwin

Not sure where else to put this, but here goes. Earlier this week I had a huge problem with the C&A confirmation page after login. I would log in to the Royal website to check out cruises, and was asked to complete a short form of confirmation details, starting with my email address. However, putting in the email address activated a pop up which asked it I wanted ot keep using my email address, that then returned me back to the original login screen and yes, I was in a loop of doom. I reached out to IT support and what a great experience that was. The young man to whom I was speaking did not have the answer, but while I was on the phone he rallied others to his aid and eventually it was resolved. What impressed me here was the determination to immediately resolve the issue to the satisfaction of the caller (me). As an IT professional myself, I know there are those who do not have this as their highest priority. Would I recommend RC/C&A IT support ? Very much so. It may take a few selections on the menu to get to the right person, but in my experience, the service is exceptional once you are there.

For us, it is any cabin below the pool deck. We had a JS on Serenade and the cabin was directly below the automatic doors for the Solarium. Great cabin, brutal location.

Brilliance - out of Tampa. 5 nights western caribbean in 2016 as a surprise for Sheryls birthday. The only "oops" here is giving her 2 days notice. Apparently girls need more time than that to pack

I love it, thank the info is really appreciated

Awesome, I knew someone would know, thank you sooo much

Fortunately, I control the access and can ensure she doesnt see it.

I havent yet booked for our 25th anniversary in December 2023, but I am wondering if anyone has any insight on whether I can setup a surprise for Sheryl and arrange for our vows to be renewed onboard. Has anyone done this or know if it is even possible? If so, how do I arrange with Royal ? TIA Andy PS: its super secret.

Allure - Mar 13 - Mar 19, 2022

Our TA (Kelley Hardy - MEI) is only too happy to do so. I am very happy to say her pricings are significantly lower than I can source on the RCCL cruise planner.

For us the choice of JS is for the bathroom, well worth the money

Serenade Oct 29 2022 - 7 Night Western Caribbean Cruise

A magnanimous offer from Royal. Bottom line, we get the difference back as an onboard credit, and if we dont use that, it gets refunded. Basically they are honouring the original bookng cost which is outstanding. Dear Guest, Recently, we reached out to inform you of the changes to our deployment planning and how as a result your reservation was going to be moved to a new ship. Since then, we’ve received some inquiries regarding Cruise Planner purchases and want to provide you with some clarity. Regardless of whether you choose to stay on the new sailing or choose to cancel, your Cruise Planner purchases will automatically drop from your reservation. You’ll receive a full refund of funds paid to your original form of payment within 14 days. If your reservation has been moved to the new sailing and you re-purchase like-for-like Cruise Planner items and there is a price increase, we’ll reimburse you for the difference via an Onboard Credit added to your SeaPass Account. This credit will only be added if the products purchased are the same as those you previously had. For example, if you originally booked a 1-device VOOM package – re-purchasing a 1-device VOOM package would make you eligible, purchasing a new 4-device VOOM package instead would disqualify you from the credit. Once you’ve completed your Cruise Planner purchases, the credit will reflect on your SeaPass account by Day 2 of your new sailing. This Onboard Credit can be used anywhere onboard and if at the end of your cruise you haven’t used the full amount, any remaining funds will be reimbursed to your credit card on file. Below, you’ll find some FAQs answered for you regarding this offer. We hope this has clarified some of the confusion around your Cruise Planner purchases. We look forward to having you back in onboard very soon! Sincerely, Royal Caribbean International

So 2 out of 600 people, thats not bad in the current climate. a 0.00333 ratio. Although sadly that isnt the spin the news agencies are putting on it

Thanks Jill I figure next sale will be around Independence day, so will be eagerly awaiting that. Last time we scored cos of Memorial Day

Freedom of the Seas Sep 27 — Oct 1, 2021

So Sheryl and I were moved from Navigator to Freedom for our September 28 sailing. A logical move and no complaints, we do love Freedom. However, as a result our cruise planner bookings were cancelled, including the damn good deal we had for the Beach Club at Coco Cay. At $79 each it was a locked in and sweet deal. When I go to rebook, thats now $169 per person. Now this isnt a complaint, I know its one of those things but dayum, I really thought we had beaten the system lol I will be keeping eyes open for sales and see what happens

We had the same notification this morning. Automatic move from Navigator to Freedom. Processing begins June 6th. We dont have an issue with that, not our first time on Freedom and she is an amazing ship

I spent 10 years cruising with the grey funnel line (Aka Royal Navy) in accomodations similar to this. However, that was my choice. In this case a two man cabin is going to be somewhat differen than sharing with 20 others

As I recall, Navigator is moving to the west coast so it makes sense her sailings from Mid October onwards are revised

Sheryl and I have had the pleasure of cruising on both. It boils down to what you are looking for in the ship itself, amenities, itinerary and so on. One thing I would add as a consideration is departure Port. Having gone though both Miami and Ft Lauderdale, I have to say Miami Terminal A impresses the most. Not only is it new with heaps of carlos fandango bells and whistles, the parking garage is right there. Easy to drop off and get back to the wheels for those of us who can drive down.

Another one to check into, thanks for the heads up...

Thanks Mark, good advice

Thanks, will check into these

Alas contact lenses arent an option in this case, but thank you for the advice, it is all appreciated

Thanks Oz, much appreciated