I just spoke to Casino Royal and also was told I did not have any offers. Prior to May 1 I had 3 free cruises offered. Now nothing and my past offers have disappeared. The help I received was less than desirable. We love cruising and now have time for it at this stage in our lives and are very disappointed. I understand that this is very unusual times however, the lack of transpierces is a little off putting. I trust cruising but I will not gamble next time if someone doesn't fix the problem.