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Let's face it, RCCL is totally unaware of what they are doing and try to drag out refunds to keep the money for RCCL. A thief never wants to return stolen property!

Today we received a refund of 1903 dollars out of the 5400 dollars plus that our RCCL cruise costs. How long before the next 3500 dollars is refunded if ever!

Because RCCL has been less than honest about our $5400+ refund on our April 25 th cruise, we have been forced to cancel a replacement vacation to the western United States. We asked for a refund from one hotel and it took 4 days from the time of the request to be deposited back to the credit card. Frontier Airlines took a phone call and it was back with 3 days and they included a $75. per person flight voucher to thank us for considering them plus the cost of the tickets. The Marriott hotels we were using have all refunded points or dollars within minutes of cancellation. RCCL continues to say my refund is coming, check with my bank, but neither the bank or I really do believe that this is coming.

Happy for you. We cancelled our April 25th cruise on April 1st and RCCL is holding our refund like a mean dog with a new bone. Many promises, non of them kept to date!

I do not know about you, but to me the 5400 dollars RCCL is not returning is not "such small amount"

Still waiting after 43 days for my refund. I really do not believe that RCCL intends to refund our cruise dollars, rather they would just rather keep it and make it impossible to try to get it. Sorry to say but I am now sad that I have a non refundable deposit with RCCL for 2021 and probably will never see that either because they know that the harder they make it, eventually you have to cut your losses and give up. I even have an email from Aurora Vera-Rodriquez saying my refund was completed on by May 8th, but RCCL records do not indicate this! No one from RCCL returns emails or phone calls as promised.