LaShonda

Be aware that if you choose to cancel your cruise under the "cruise with confidence" policy and you have purchased the Royal Caribbean travel insurance, Royal Caribbean will not refund the cost of the travel insurance. It does not say that anywhere in the Frequently Asked Questions regarding the "cruise with confidence" program and I was not informed of that when I called to cancel my cruise. The May 18th cruise has since been canceled by Royal Caribbean and they still refuse to refund the cost of the travel insurance. I am not a happy customer. By the way I am a Diamond cruiser with them as well.