notacomplainer1

RCCL;.\\.\.\.\ SUGAR COAT A PILE OF POOP.\ ITS STILL POOP! \

FACT... I made a reservation a few hrs ago. Thinking I could use my FCC as deposit. I could not. The nice person on the phone offered to check if the deposit could be lowered to the amount of port charges and tax. Nice person returned with the factual information that I had to pay the normal deposit required , right then , or I could not continue with the booking. I gladly paid the normal deposit, which was deducted from my account while still on the phone with nice person. Nice person advised me that at some point after 4/15 ( I assume 30 days after my original cruise departure date ) I could contact post cruise to have FCC credited to the new booking and any over payment would be refunded sometime thereafter. These are actual , factual events which occurred on 3/23/20. I hope that anybody who chooses to not use a good TA finds this information helpful.

Not complaining ..... Just thought Id pass along the info to others before they spend the time and energy scheduling another sailing . Hoping not to dig deeper in their pocket to do so. ( like I did )

Canceled cruise credit info... I just booked another sailing after having a recent sailing canceled . I assumed my cruise credit could be used as my deposit . It can not be. You still have to pay the minimum deposit to book . Your credit is applied at a later date. Also very disappointed to learn the credit is not automatically applied once the dust settles . The burden in still placed on the guest to call ( hold , hold, hold , hold ect.. ect ). and place a request to the Post Cruise Dept. to apply any credit from the canceled sailing to the future sailing. ?????