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KyleW2

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Everything posted by KyleW2

  1. Hey all! We are looking to book a cruise on Wonder for our honeymoon and wanted to get some advice from those of you who have been on Wonder. We are going to do a balcony(at minimum) and have typically enjoyed being at the back of the ship(Adventure, Independence) but considering moving forward a bit to split the walk back to the cabin up a little bit. Any advice? Thanks everyone!
  2. Hey all! Sailing on Independence in September and just curious what everyone else is seeing as far as the pricing for the Deluxe Beverage Package? Right now, ours is varying between $77.99 and $84.99 depending on the "sale". Thanks in advance!
  3. The DBP has been averaging $44 pretty consistently since I booked my December cruise. A sale just ended last night on it and then today I get another email about the sale being extended through tonight
  4. Cruise scheduled for Adventure December 14th. Cruise planner sales are still the same for us today as it was yesterday, kind of odd as I thought the sale was supposed to end yesterday.
  5. Just got my FCC email. Guess the person on the Facebook messenger got it done!
  6. Yeah if I don’t have the FCC in my email by Monday I will just call and ask them to give me the certificate numbers on the phone. If your new cruise gets cancelled you will just be issued a new FCC. I’m sailing in December unless Royal cancels the sailing. If they do I’ll just request the full refund, not a big deal.
  7. Update on mine: According to RCCL Facebook Messenger, my FCC's were emailed to me March 24th. I never received them. I check my inbox and spam folders daily. He said he will duplicate the credits and they should be in my email by the end of the week. Rather frustrating as I have been on the phone with them multiple times since the 24th, and have asked about the FCC each time, and was never told they had been processed. If you are still waiting, ask via Facebook Messenger. Maybe you will actually get a response that gives some guidance!
  8. Glad to see some people are getting their credits. Not me. March 16th cruise cancellation and still no credit, no update email, nothing. Guess I will have to call. This has taken entirely too long.
  9. Still waiting for my FCC from March 16th cancellation...starting to wonder if I would have been better off requesting a refund.
  10. Just to confirm I’m reading this right, it is taking 45 business days for FCC from the first round of cancellations?
  11. When was your cruise supposed to be that the FCC is for? Just curious. Maybe mine is coming soon!
  12. Has anybody received their FCC’s for the first round of cancellations that were supposed to be delivered by April 13th? I received my refunds but still no FCC’s yet. Anybody still in the same boat?
  13. Wow, that is crazy that they haven’t even processed your refund yet. Sorry to hear that. Royal has botched this majorly. I’m curious how the refund process went for the other cruise lines, or if they are just as bad with it.
  14. You do realize that it shouldn’t take 2 months to receive refunds right? It does not hurt to call when the day they told us refunds would be here has come and gone and people are still without refunds. It has nothing to do with getting a refund quicker, but it is finding out if it has been processed so you can count out the 30 days from process date to get an approximate arrival day since their estimates aren’t right. Some of us aren’t okay letting a company hold our money and continuously lie about when we will get the refunds, starts to make you think the refund will never come. If our complaints aren’t heard, nothing will ever happen about it. Just my opinion.
  15. I agree 100%. My guess is that there was so many cancellations that their system likely crashed, causing them to process refunds by hand. My biggest issue with them right now is the complete lack of honesty to their customers as far as the timelines. We get it, you messed up your timeline the first time, tell us that with a mass email rather than making me call and ask where my refund is.
  16. Call them and ask when yours was processed then count out 30 business days from the date they say, that will give you a decent estimate on when you will receive your refund.
  17. I was a day away from doing the same. Told myself on Wednesday that I would call my credit card company on Friday if I didn’t have my refunds. Sure enough they showed up on Friday. Are you past 30 business day’s or 30 days in general? Just curious really.
  18. Count on May 22nd to avoid being disappointed. May 22nd would be 30 business days. That is how long it took my cruise planner to be refunded after cancellation email.
  19. I got my cruise planner refunds exactly 30 business days from the email confirmation about the refund being processed.
  20. FINALLY got my refund for the cruise planner refunds today as well as taxes/fees. This was processed by Royal on March 14th, just got them today. Still no FCC as of today, so I will call this evening and see if maybe it never got emailed. My refunds took 30 business days to hit my account.
  21. Mine was cancelled by them, on March 14th and I received the confirmation email from them that it was refunded. I was not eligible for the 125% cruise planner. It is now April 24th and I JUST received my refund this morning
  22. “Should”. Everyone with cancelled cruises from RC still haven’t gotten our cruise planner refunds, nothing is going to be quick.
  23. You aren't alone. Me either. Haven't received my FCC either. I am calling today and if they give me the run-around I'm disputing all charges from Royal Caribbean with my credit card company. This is ridiculous. They have held my money long enough and I have emails from them stating when refunds would be processed.
  24. Did you request a 100% cash refund? Wondering if it is different for you because of that. I haven't been told that it will be that long but I'm just wanting my port fees and stuff refunded.
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