SimGuy

It’s giving me an error. It wanted me to update my password, which I did, and still it won’t take the card info. Think I’m gonna call CS and request a supervisor who speaks English as a first language. The usual people are difficult to communicate with.

Neither the website nor the app will permit me to input my new credit card info. The third world types at customer service are simply reading off a useless checklist and they don’t speak English very well. Suggestions?

Other than price, what is the real difference between the $96 tour and the $130 Exclusive tour?

Are the casitas on Harmony located on the main pool deck?

What are the differences (if any) between the regular excursion and the “premium” excursion, besides price?

Sailed on Liberty directly after restart, so that explains it. Thank you!

We have sailed in a suite on three Royal cruises which earned us 42 C&A points but my account shows 56 points. What other things gave us the extra 14 points?

When doing a back-to-back, what is the process for debarkation and subsequent re-embarkation ? We are booked in the same stateroom for both trips.

Post-cruise, how long does it take for RC to update your points?

What are the current shows in the Royal Theater on Harmony?

Just received a Royal email this afternoon saying we could make advanced reservations for various venues immediately. No joy. The provided link simply takes me to the website Entertainment section and no way to make reservations. Same thing on the app. Suggestions?

Please, refresh my old memory. Which procedure allows me to select my check in time and then go back and finish filling in the required information at a later date; the website or the app?

In Costa Maya, look into Maya Chan Beach. Ex-US pat owned/operated. Nothing resort fancy just good food, good drink, great service, and they love groups. Quiet and relaxing. $60 US/person and everything is included. Even transportation.

Just mention it to the security line people and there won’t be a problem.

When is Mama Mia scheduled to be replaced on Allure?

Ate breakfast every morning in CK and had the same server every day but one. Tipped the regular server and the maitre’d extra on the last morning. Our server was terrific!

Thanks!

Do I call Customer Service or make the reservations on the website? I intend to get the same stateroom for both.

Solution: Don’t use a TA.

Anyone else have a reservation that doesn’t show your status?

Is there an exact and established number of days prior to departure that online check in begins?

Is it necessary to print the luggage tags in color?

Christmas cruise on Allure with our kids and their families. Three separate reservations for nine people. All three are linked on the RC website. Grandma and Grandpa bought the UDP for all nine. Can I (Grandpa) make Specialty Restaurant reservations for all of us once we board?

Have they started enforcing boarding times at the new terminal in Galveston?

Did you bother to call Security? If you don’t get aggressive in a situation like this then you are not going to get the proper results YOU PAID FOR! You cannot be afraid to confront someone who has unnecessarily caused a problem for you. You are THE CUSTOMER.