Cruiser nic
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Posts posted by Cruiser nic
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On 3/6/2020 at 3:24 AM, SPS said:
Have you cruised with those other companies during a potential global pandemic?
Yep. Last month for my sons 18th. Princess cruises. They were brilliant. It was just the three of us. My nubby ave I took him as his gift.
This big cruise with RC is my parents last hoorah as they are both very sick. We’ve saved like crazy for it. Have been told by the travel agent since my post that we will not be refunded if we cancel. -
On 3/6/2020 at 5:59 AM, ChessE4 said:
Great video on corona virus!
Yes. I’ve heard back from the retraced agent. They still can’t tell us what ports we’ll be stopping at. But I’d we cancel we will not be refunded.
mother massive tour companies are offering full refunds but RC expects their customers to wear the costs. -
On 3/6/2020 at 6:15 AM, tiny blonde said:
Well, I'm sure other people have other concerns, but for me I wouldn't mind being stuck on a cruise ship for a longer time than I paid for (I paid for only a 4-night cruise), and I don't have to fly to the departure point because I live only an hour's drive away. If I'm denied boarding, I'll just go out for breakfast and then return home. And face masks serve the purpose of preventing me from touching my face (the average person touches their face 23 times/hour without realizing it). And I already have a box of face masks and a box of gloves left over from my cancer treatment 2 years ago. So the decision is easier for me.
I don’t think being stuck on a cruise would be great. You are quarantined to your room.
I have to decide whether to risk that or cancel with no refund. -
1 hour ago, suna said:
I just return from the south pacific cruise... that only stop in Noumea and 30 minutes after all aboard, they announced the 5 remaining ports were cancelled. My trip of a lifetime, celebrating my 40th snorkeling in paradise disappeared. we then sailed to new zealand, no fishies, cold water and mostly cloudy in rought seas and got a compensation of 10%. since i used FCC to pay a part of this cruise (grandeur cancelled late august), the OBC received was lower. No fault of Royal but such a disapointing trip. I totally understand you. At least, you have the chance to cancel prior to departure.
I’m sorry. That sounds really crappy. If we cancel we are not refunded a cent. I was told by my travel agent two day’s ago.
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5 minutes ago, Cruiser nic said:
Yes a little understanding. You’re not wrong. I forked our a small fortune for this cruise and they’re the ones acting like they can’t stand to lose the money. They’re not being flexible at all. There are plenty of tour and cruise companies giving full refunds.
And yes actually. Sailed on Princess last month and they handled the situation beautifully.
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On 3/6/2020 at 1:21 AM, tiny blonde said:
You haven't said when the cruise is scheduled. I'm booked for a cruise in April, when the virus is predicted to peak, and I'm waiting to see what RCCL will do.
I suggest you decide what YOU want to do (i.e., cancel or proceed with plans), and if you want to cancel, call your travel agent. Chances are that RCCL will allow cancellations with a doctor's note (which should be easy to get). At this point, I'm planning to go ahead on my cruise, although my daughter is trying to talk me out of it.
The cruise is the end of March. If we cancel we do not get a refund. That was made very clear by the travel agent who did receive a response from RC a few days ago.
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On 3/5/2020 at 3:21 PM, PG Cruiser said:
Was there a virus outbreak situation when you sailed on those other cruise lines? If not, it would be unfair to compare your previous cruising experiences with what is going on right now. The situation is very fluid and the travel industry is being impacted negatively in a big way. We’ve known Royal to take care of its customers' welfare but it might be overwhelmed by the challenges of this virus at the moment. A little understanding goes a long way.
Yes a little understanding. You’re not wrong. I forked our a small fortune for this cruise and they’re the ones acting like they can’t stand to lose the money. They’re not being flexible at all. There are plenty of tour and cruise companies giving full refunds.
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Anyone else getting no response to emails in regards to upcoming cruises?
Ive paid premium price for eight people to cruise around the South Pacific well before Caronavirus was announced. The ports we are stopping at have refused entry to Cruise ships over the past few weeks. I’ve sent emails. No response. I have rang and been told the original itinerary still stands. Yesterday after being told all is going ahead on the phone I received an email from RC stating that we now needed to purchase travel insurance to disembark in New Caledonian ports. So I spend a few hundred dollars extra on that to be told today by my travel agent that those ports are closed. Apparently I won’t be compensated. It’s an absolute joke.so I can’t be refunded for the cruise that will now be changing it’s itinerary ( to where now who knows. No one can tell me) and I have now paid extra for something for no reason and not only will I not be reimbursed but the staff have been extremely unhelpful and basically don’t comment or even try to resolve any issues. We’ve cruised with P&O, Carnival, Norwegian and Carnival and have never had a problem.
I’m already regretting booking an RC cruise that I was told was superiors to the other companies. What a joke!
Caronavirus
in Royal Caribbean Discussion
Posted
They said if we don’t go we don’t get our money back. we can go and risk getting the virus and don’t get to go to the Scheduled ports from the itinerary booked. No compensation offered what so ever! The ports of Lifou, isle of pines and Mare are all closed.