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jlpr

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Posts posted by jlpr

  1. 21 hours ago, WAAAYTOOO said:

    Oh, you have PLENTY of time.  Genies can make things happen very easily and very quickly.

    I expect, that, given the short turnaround in your situation, they will just skip the pre-cruise questionnaire.  It is a big waste of time IMO anyway.  The only thing that the Genie needs to know prior to your arrival is (1) what time you are planning on arriving, (2) what do you want to eat for lunch on boarding day and (3) what would you like for your arrival snacks.  Everything else can be finalized/organized once you get on board.

     

    I actually got the pre-cruise questionaire yesterday.  So hopefully will be contacted soon.   Thanks again.

  2. 4 minutes ago, dodgestang said:

    The Genie will set everything up for you so you don't need to worry about booking any food or show reservations.  Even if you haven't talked to the Genie prior to boarding you will meet him/her at the port and you can talk through what you want to do while they are giving you the ship tour and stateroom walk through.

    Given the late booking I am sure it is just taking a little while to get to their inbox to action.  There is always a special 'star class' spot at the ports where you can walk up and they will get you all sorted.

    Thank you.  Good to hear that there is still time to set things up.   

  3. 5 minutes ago, WAAAYTOOO said:

    You are very welcome.  I know you will love Star Class on Harmony.  It's a one-of-a-kind experience (Star Class, I mean).  

    On that email address, it is hm <underscore>g o t l (genie of the lamp).  Sometimes that lower case L looks like a 1.  So it is gotl

    thank you again!

     

  4. 3 minutes ago, WAAAYTOOO said:

    No, you cannot contact anyone by phone but you CAN email someone and they will get you hooked up with your Genie.  If you just booked this cruise I am not surprised that they haven't gotten in touch with you yet. 

    Send an email to hm_gotl03@rccl.com  Even though this may not be your Genie, they will put you in touch with your Genie.  Be sure and include your name, your reservation #, your Suite number and sail date in the email.  Someone will get in touch with you ASAP.

    Congratulations !  You are in for a real treat.  We've been Star Class on Harmony 3 times.  It's a wonderful ship.

    Thank you for the quick response!   Thank you for the email address.  Very helpful.   We have been on Disney Cruise Line for many years now and have stayed in the Walt Disney Suite and the Roy Disney Suite so looking forward to seeing how this compares.   Haven't been on an RC ship in over 15 years so looking forward to it.

  5. 8 minutes ago, dodgestang said:

     

    Genie will email you prior to cruise (about 4 weeks out)
    Genie will get you whatever seats you want for whatever shows you want (you can tell them via email prior to cruise or just ask when you are on boat)
    Genie will make you a reservation for any eatery on the boat, you will not pay, you can eat at chops 7 nights in a row if you want. 
    Coastal is a suite (and other VIP guest) only eatery

    Thank you for the quick answers!  I am sailing Jan. 5th and booked the cruise last week.   So I am within the 4 weeks but haven't gotten any email from Genie.  Is there a phone number I can call or an email I can call to get in touch with the Genie?   Also,  I just read about Coastal Kitchen and it says reservations are recommended but I don't see it as a choice online under dining to make the reservation.   Is there a special toll free number or somewhere else online that I can make the reservation for Coastal Kitchen?  Thanks again!   

  6. Taking Harmony of Seas in few weeks and have a Star Class room.  Questions:  how do we get in touch with Royal Genie.  Is there a toll free number prior to cruise.   Or do they call you or email you prior to the cruise?   I am interested in getting good seats at the shows and it says that is provided, how does that work?   It says "complimentary specialty dinner"   Does that mean that I can book a specialty restaurant for the two of us all 7 nights and not pay the $100 or $50 each for all 7 nights or is it complimentary only one night?  What is Coastal Kitchen dinner?  Is that an exclusive restaurant just for the upper three classes?   Thanks in advance.  

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