Jax

44 minutes ago, OCSC Mike said:

They wrote me back this morning and offered to switch me to #22... the catch is that they don't actually have those new daybeds installed yet (that's why they aren't available on the website).

I told the woman that I'm not switching without seeing the view and asked a few follow up questions. She got back to me in like 5 minutes and said the new beds should be there in the next 2 weeks and she would send me a photo with the view from #22 as soon as they are installed so I can decide which one I want.

They really do seem to have excellent customer service. It was never a huge deal; I just wanted to politely complain a bit. I can't really fault them for placing a new revenue-generating daybed in an empty space that won't impact mine in any significant way. I think they're handling it well.

Now I get to debate which one I want once I have the new picture... is it weird that I'm kind of looking forward to that? Planning is part of the fun, especially when it's something simple like this, right?

So glad they got back to you so quickly with this possibility. I agree that their customer service is excellent. I’ll be curious to see the picture because the area where #22 is planned for, use to be a path that guests used to get from the pool area by daybed #6 to the beach area and there was an outdoor shower in that general area.  I can’t wait to see how they reconfigured the space. And yes, planning is fun! I feel invested in this outcome so keep me posted!  

3 minutes ago, OCSC Mike said:

#22 is taken btw or I would have just switched. You can login to your reservation and do stuff like that yourself. They actually have a really nice website.

Darn! Thats too bad. I am an early planner as well so I would be annoyed also.  

5 minutes ago, OCSC Mike said:

, I just don't like spending time picking out something and putting down a deposit over 8 months in advance and then getting something slightly different. It's more about the principal. We'll see what they say.

agree. 

2 minutes ago, OCSC Mike said:

Not a huge deal but we spent time choosing to be on the end for a reason. I may politely complain a little via e-mail.

I don’t blame you for being a bit annoyed. If you still prefer to be at the end I would email them and see if they can switch your daybed to #22. And don’t forget to use the RCBLOG promo code for 10% off.  I honestly don’t know how #22 will affect the traffic flow from the pool area to the beach but I am sure it’ll all be fine.  

2 hours ago, Lovetocruise2002 said:

And @Jax I am tagging you on this because I know you texted me asking if I made final last week, and this was way to long to text back on my phone lol

 I hope it gets sorted out soon. Just another reason to use a good TA that has experience with Royal “glitches”. I could not imagine paying the amount Royal claimed you owed only to have your cruise cancelled.  

1 hour ago, Lovetocruise2002 said:

Omg! Those pics! I miss Mason jar so much!!!!!

Haha, I just commented how much I am looking forward to trying Mason Jar. Everything looks so yummy! 

2 hours ago, OCSC Mike said:

Mason Jar Brunch

Can’t wait to try Mason Jar; everything looks so yummy.  

4 hours ago, Lovetocruise2002 said:

It's snowing lightly here where I am in Canada right now. I'll take the warm weather in a heartbeat.

Me too. It’s currently sunny and 17 and winter returns tomorrow. Ugh 

3 minutes ago, Lovetocruise2002 said:

This is what Canadians in the wild look like.

At least they have their shirts on…. unlike Canadians from the West.

49 minutes ago, SweetPea said:

Ah, so you made a decision! Nice! 

Yes I did! 
Allure B2B this Christmas in a star loft and Wonder the following Christmas in a 2BR ATS.  I think I came close to driving Mindy crazy. LOL  I had so many holds, some with Royal and Celebrity. I was pleasantly surprised by Wonder pricing on a B2B; we all want to sail her so it was an easy decision.  

1 hour ago, Lovetocruise2002 said:

Are you surprised?

Ummmm no 

38 minutes ago, Ampurp85 said:

I have to say that Portside does bbq better. Everything else at Mason Jar was good but the brisket left a lot to be desired. Meanwhile I could eat Portside brisket for breakfast, lunch, and dinner. 

Well boo, let’s hope that changes in the next 647 days. Lol. Portside BBQ was such a nice option especially for lunch. And yes, agreed their brisket is the best.  

2 minutes ago, OCSC Mike said:

What am I, chopped liver?

Haha I’m here now, that’s all that matters! Looking forward to food pics from Mason Jar. 

On 3/14/2024 at 7:47 AM, SweetPea said:

I can't believe i didn't see your blog until page 2! 

You are not alone! Just catching up now.  

On 3/9/2024 at 1:50 PM, OCSC Mike said:

Mason Jar

We recently booked a B2B on Wonder but have to wait till Christmas 2025. We are all so excited to try the brunch and dinner at Mason Jar. The dinner menu reminds us of some of Portside BBQ offerings.  Look forward to following along. 

1 hour ago, Lovetocruise2002 said:

Flowriding is fun, but flowriding with friends is so much better

It sure is!! Definitely better in a group of friends.  That picture of hubby and Shane reminded me of a story he told us where a guest on the flowrider soaked him the week prior to our cruise. There is more to the story but after reviewing camera footage it was determined it was intentional and the guest lost their flowrider privileges for the week.  You will have to ask him about it because no-one tells a story quite like Shane.  IYKYK

37 minutes ago, Lovetocruise2002 said:

I caught the look and thought of you right away!

Omg the look!! I know right! Masks were mandated a couple days before our Christmas cruise so I never saw the full look. wAll I could see was his eyes go big, his brow crease and a slight shake of his head. lol  

39 minutes ago, Lovetocruise2002 said:

He said he certainly could be perhaps a delivery of WJ food would be more enjoyable

Haha I laughed out loud. He would say something similar to our friend Robert who would tease him about the jammer.  It’s all about onboard experience with Shane.  

5 hours ago, OCSC Mike said:

Genie's Special = VIP Table in WJ

Haha this made me laugh out loud. If you have ever had Shane as your genie you know how he reacts to any talk of eating in the WJ. His reaction is priceless. 

7 minutes ago, Lovetocruise2002 said:

I will leave you all with this puzzle before bed…

Ooh I love this!

By this message I assume the Genie special happens after lunch and before supper.  You have already done the escape room, I don’t think it would be the flowrider because you don’t do that,  I don’t think you would go rock climb, not sure if you would do mini golf .  Knowing your goal to spend time in your suite he may be planning something along those lines. This is proving to be more difficult than I thought. I will wait for the morning clues.

4 minutes ago, Lovetocruise2002 said:

You are going to have to text me on what that means. I have no clue and too tired to try to solve it lol

Sorry. “Going in the comment card” for the crew member that brought you onion rings. Such great service. 

2 minutes ago, Lovetocruise2002 said:

We said the onion rings were definitely better at JR. Next thing we know, he’s back with 2 plates. 

As @SweetPea would say GITCC. Lol 

1 minute ago, Lovetocruise2002 said:

We might eat cake for breakfast tomorrow morning instead

Breakfast of champions. Hubby will perform better at flowrider on a sugar high. 

37 minutes ago, Lovetocruise2002 said:

While Hubby and the kids were gone, Shane was working his genie magic. 

36 minutes ago, Lovetocruise2002 said:

Later, when the kids and Hubby returned, he showed up with more. 

This is one of the many reasons I love Shane He does celebrations like he does everything else; Go Big or Go Home.  

I zoomed in on the cake and need to know what kind it is. Looks yummy  

1 hour ago, twangster said:

So four months later, what was the outcome?

She asked me to reach out to her closer to our upcoming cruise so she could apply some OBC or other perks. She and I have kept in touch since our first star class cruise that went a bit sideways and I always like to give a shout out to our genie and other crew that take such great care of us to the executive office.  In doing so I also shared some areas that fell short, the debarkation process and sewage problem being two of them.  Time will tell if they action any of these things. 

3 hours ago, Lovetocruise2002 said:

Current situation

We had sewer gas gurgling and bubbling up in the master bath tub on HM this past December filling the master bedroom with sewer gas. I took a video and mentioned it to my contact at Michael Bayley’s office who called me post cruise.  She wanted me to send the video to her and she was not impressed by what she saw and heard.  It was being escalated.  

5 minutes ago, Lovetocruise2002 said:

Shane also mentioned that the captain has decided to push back sail away until 6pm because of all the flight delays from yesterday. Not sure if that is because they have a large number of guests who booked through Air2Sea? I thought that was rather interesting that they would do that. Really nice of them. 

This happened to us also; I think it was with Shane on Oasis in 2021.  If not it was HM the following year. 

12 minutes ago, Lovetocruise2002 said:

Lunch was at Portside BBQ. And best part? Shane had time to join us for lunch! 

Fantastic way to start a cruise. Tell Shane hi!