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Gwen C

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    Gwen C reacted to CruiseGus in Chops Grille Steaks ..... is it just me?   
    To be honest, the only decent steak I have ever had in Chops was the Filet Mignon,  I have ordered all the steaks on the menu and both the Bone in Rib Eye and the New York Strip both have left something to desire.  I have Even had the New Zealand Rack of Lamb and much like the MDR it is not Rack of Lamb but individual chops.  I usually get better steaks in a mass market steak house at home for a little over half the up-charge for chops.  At this point I won't book specialty dining again unless it is one heck of a discount, just not that good of quality. JMHO
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    Gwen C reacted to WAAAYTOOO in Suite info   
    It is SOP for the Suites Concierge to contact passengers in Grand Suites and above by email around 5 days prior to embarkation but sometimes they do not for one reason or another.  I have always been the  primary contact on every cruise that Dan and I have taken and have always been the person to whom the Concierge sent the “Welcome” email - until this past cruise on Brilliance.  For whatever reason (no idea why) Dan received the Concierge’s welcome email and, of course, didn't mention it to me.  Because I never received an email, I wrote to the Brilliance Concierge at which time she wrote back and told me that she HAD, indeed, reached out.  Oops....
    So, if you are expecting a Suites Concierge email and haven’t received one yet, make sure  the email didn’t go to someone else. If you feel that you should have gotten an email and did not, you can reach out to them directly.
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