sk8erguy1978

https://www.clubroyaleoffers.com
Rewards number is your C&A number. Site's pretty clunky with typos and all but promise it's legit. 
A thread created by a Royal Caribbean Casino Host: 
 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

This is NOT an over reaction

Oh my. So, I stepped out of my comfort zone and went to explain some of the issues with the Diamond concierge. I started simply by asking about the Key luggage tags, that I received a letter about the tags, but not the tags and if I need to pick them up somewhere. He brusquely told me to just wait and I will get them. Okay, so they will they be in my room? “ Wait. You will get them.” Okay, thank you. I then began to explain what happened with my cabin and that since is my first time as Diamond, I was so excited to see the paperwork and the other things that we get. He told me it was in my cabin. I explained again that a family was in my cabin and I had to be moved (he did not care about that issue) and received nothing, was only able to go find my luggage, did not get anything. He was not phased. He took out a letter explaining the benefits and said as I was so late, no point in giving me the invitations to the top tier events as I missed it. I apologized for not coming sooner ( I actually felt bad at this point). I asked if that was it, nothing else with starting Diamond? I thought there was a pin or chef gift (just excited about the little things, I am a dork that way), so asked if there was anything else. He said just the letter at this point. At this point I felt bad for going, his tone seemed like I was bothering him, so I just thanked him and left. @WAAAYTOOO, @karl_nj, @Ampurp85, @Allen2 @sk8erguy1978@SimGuy 
@Pattycruise And everyone, thank you for the encouragement! I tried, but doesn’t seem to be my cruise. All good, grateful for the positive parts. 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

I didn't mean in an aggressive manner, but that's their job to assist in these situations. They should have been able to show them where their correct cabin is located. Heck, now that I think of it, ask to see their set sail pass and take them yourself LOL. I've witnessed security help some very drunk individuals back to their cabins, this should have been easy 🙂.
I don't think Guest Services handled the situation correctly, in my opinion, from what I've read. I understand the initial GS person (Alina?) tried to help and ask around, including her manager, all who basically shrugged shoulders. I put the "fault" on those she was asking for help and the "eh, just let them have your room, take this one" attitude / solution. It just doesn't sit right with me. As you've said, you knew where they were and at the very least, you know where they'll be coming back to, solution seems obvious to me. 
I do agree with you, honest mistake on their part. Anthem is a big ship and some hallways can cause you to lose your bearings, especially on day one. I'm glad the new room is comparable and you're happy. That's what's most important, the rest is just a bunch of strangers on the internet (like me 😀) Monday morning quarterbacking what we'd do in your shoes. 
Enjoy the rest of your cruise and the evening! It's Friday night and you're on a cruise! 

Thank you all again! I did not want to make a big deal of things, I know Alina was trying to fix it as best she knew how or could. She went to the manager right away and was making calls, but not getting resolutions except they did not know how to handle it.  @PPPJJ-GCVAB, I went from a balcony room to another balcony room. @SimGuy @sk8erguy1978, no I did not call security or get aggressive. I truly believe it was an honest mistake. They were not English speakers and also looked a bit confused. I also think Alina did what she could; manager not so much. It really has been issue after issue this cruise, but still trying to stay positive. Lessons in patience and gratitude for all else.  @Allen2, you are right. I did mean to go to the Diamond concierge today but totally forgot. I don’t want to complain, but more explain what happened. 

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

Unless it comes from r/wallstreetbets subreddit, then it's solid advice. LOL🤣

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

Unless it comes from r/wallstreetbets subreddit, then it's solid advice. LOL🤣

This is when I remind everyone not to take financial investment advice from random people on the internet, especially fans of the company who may not be objective.

I would have said, not my problem. Just like I pay extra to choose a specific seat in a plane, I purposely choose my cabin. I wouldn't have accepted anything but the cabin I booked. I would have escalated it to GS Supervisor, then social media blasts, etc while standing in MY cabin, calling security to kick them out.
That's me. I am known to overreact at times. I physically feel it now for you. You're better than me for handling it so well.
Still take the previous advice and reach out as well as social blasts. Personally feel you're owed a little compensation, even if it's just a bottle of wine and a relaxing meal at a specialty restaurant. 
I am so sorry this happened. I hope the rest of your cruise is enjoyable. 

Wow.  Just wow.  First the people who were in my room would be getting out.  After the one experience of waiting for a guarantee room...I only book rooms I've selected.  After they got them out, the steward would have to clean everything, because there is no way to know if they sat on the beds, used the bathroom, etc...  I would make sure that your unsatisfactory experience at guest services gets noted on your survey.  I find it unsettling that they entered your room with your card.  You know....the card you may have a payment attached to.  The housekeeping supervisor should have been alerted to fix the problem, instead of having it be "your" problem.  They probably ate your C&A cookies that they weren't suppose to get.  What a hot mess!

I have to add some positivity. While they have yet to get my orders correctly or in normal timely manner in other restaurants, it has been a pleasure at Chops. Except for a tiny order mistake (absolutely no biggie), they have been perfect. They have been hospitable, treated me like a lady, checked in on me, made sure I had all I needed, etc. It has been a pleasure and the crew there have been absolute gems and gentlemen. 
     They also have on board credit (amount depending on cabin) for the issues today. That was quite nice!