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cruisesquad

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  1. I also booked the $18.00 deluxe drink package. My daughter waited over 1.5 hours on the phone for RCCL Customer Service. Spoke with 2 reps. (one more rude than the other), said it was an error, and refunds would be issued. They were aware of the problem buy but did not fix the problem , so many many people booked. The rep also said a refund could take 10 business days. UGH!!!
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