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Jason12

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Everything posted by Jason12

  1. Yes let’s….. just booked b2b radiance August 23 for our 35th anniversary so hopefully we can do everything we want as must ports are repeated..
  2. Yep looks great but Needs a section for each ship because searching is difficult
  3. It’s a great new feature https://www.royalcaribbean.com/gbr/en/booking/category?accessCabin=true&connectedRooms=false&destinationCode=EUROP&packageCode=WN07M627&roomIndex=1&sailDate=2022-06-05&selectedCurrencyCode=GBP&shipCode=WN
  4. 28 cruises and our first upgrade Wonder cruise in June, from neighbourhood to ocean view balcony every little helps
  5. I’ve been advised to pay the email confirmation as that’s the binding contract they really need to train them better it’s like banging your head constantly
  6. So I’ll m trying to sort out final payment but the balance on email confirmation is £2015 but online account it’s £2210 and they don’t knows which is correct hours on the phone and 3 promised calls back and nothing, no one actually cares
  7. We were offered a full refund we’ve got emails to prove and then decided to go back on that decision and issued a FCC which included tax, port fees and cruise planner item all I get now is no no no so I’ve told my credit card company with all the evidence and they are sorting hopefully. My biggest gripe is we have one ship in the UK for only a few months a year and they expect us to use FFC on the same trip so when they say FFC can be used until December 22 infact it’s October 22 to use everything up or loose them.
  8. It’s a mess at RCI I’ve left it in the hands of my credit card company, 10 weeks of lies and more lies for my refunds but still nothing them on the phones should be fired so many unprofessional people.
  9. That’s a long way off yet the club needs sorting out
  10. Was told port tax’s and all planner purchases would be refund back to my credit card but now they say everything is on my fcc Is this correct?? the shore side is really bad these days it’s like speaking to a robot
  11. We went as a family of 3 for testing we used RC provided testers, my wife and sons came back next day negative mine was like this.. the negative was done at the port yep I was a bit anxious because it was a 8 hours drive to the port and maybe I could get turned away
  12. We had the same, anthem b2b October 9th and 15th booked connecting cabins deck six for me and my wife and autistic adult son so it was very important we choose them cabins together like we always do, we got the email day before boarding, first cruise one cabin on deck 13 and son on deck 10 second cruise deck 8 and 7 could not do anything until we boarded and wow they made it so difficult for us, took them 4 hours until we got two cabins together on deck 11 but still nothing for second cruise. We had more issues so we left after the first cruise they offered a full refund for the second cruise as a sorry but they went back on that decision and issued a fcc Still waiting for refunds for tax and drinks etc
  13. Oasis med cruise 2019 my two sons booked a cabin but one back out after final payment, two weeks after the cruise out of the blue a complete refund for one landed in the bank account and my other son got double points..
  14. We will rock you is the main show we are on from 9th to 20th October
  15. Phoned on the 12th December to claw all our money out of booked cruises before it all goes pear shaped, I got all and I mean all refunds on Saturday 19th December exactly a week which is fantastic,??not got FCC for deposits yet but I don’t need them yet??
  16. Well Qatar cancelled our flight to Sydney, they offered an alternative or refund, we took refund as I don’t see Australia opening up for cruises this season maybe September 2021, we will try again once the world reopens ?
  17. I’ve done both and removed booked flights when we see a better deal? and what you mean that’s a photo of me ?
  18. We’ve used RC air to the Spain, Italy and the US many times mainly with jet2, Virgin and BA and live in the UK and others from other euro countries have done the same, no upfront payment etc All done over the phone since the online option was removed ??
  19. Or daft ? we are still going if allowed entry even if no cruise, we have a Airbnb booked and will go NZ while over that way ?
  20. I gambled and booked our flights to Sydney and return from Singapore for March cruise, I booked a fantastic price in business class Qatar qsuites fully enclosed suite, if things are not back to normal their confidence policy is good?
  21. Australia RC are terrible at not sending out invoice confirmation 4 bookings and not one confirmation until I phone and ask for one, I’m waiting for FCC I bet it’s just sitting their waiting for me to phone and ask ??
  22. Also we had a all inclusive deal with deluxe drinks so l&s was a easy choice
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