Marion Thompson

Here's a copy of an email I just sent to the Shareholder Benefit Team at RCCL: Thank you for responding to my request for a shareholder benefit and denial of same. I must tell you I am very disappointed in the payout of this program. I have been a shareholder for a long time for the express purpose of getting this benefit and I have only received it a few times for all of my sailings. We all try to get a deal when sailing and those with deals probably constitute most who sail with you so the benefit is rarely given. I think your advertising about this is VERY misleading and I wish you would pass this message along to RCL management and those responsible for this program. Owning stock is a totally separate entity from booking a deal while sailing. The two programs should operate on their own. Those of us who are shareholders would look more favorably upon RCL if that were the case. Right now I view it as a "come on" and you have to read the fine print to see what is really going to happen. Just look at the website you sent me and you will see I am right! Very misleading!! Better to have no program than one that makes your customers angry. Please pass this email to Mr. Fain. Regards,