GlowTheWeird

Just got off Navigator a few weeks ago, they had the ‘Learn to Play’ on the cruise planner. I only do the slots, but I know they had the ‘learn to play’ cuz I had wanted to try and learn the table games like a big girl. (I’m 42 haha) 

13 minutes ago, twangster said:

If I lived in California I would start thinking about giving thanks this fall in an all new way.

Turkey on a cruise anyone?

Already thinking about that . Sounds like a win win to me

While everything is speculation and changing daily. Catalina has the Navigators first stop on their cruise port schedule listed as April 20, 2022. Could very well be outdated information at this point tho. 

This looks like it may actually come together!!! What a great ship to start over here on the west coast too!

Thanks everyone. I read all the cruise with confidence options but wanted clarity and you are all the best of the best    I think it may be in our best interest to wait a bit to see if we get cancelled by royal and just make that separate May booking. 

We were hesitant to do the lift and shift as it’s a few families that booked separately, with the lift and shift it appears you pick preference sailings, and I was worried we would all put the same preferences but get different sailings. Not sure if that could occur. Didn’t want to chance it. We also didn’t want to wait that long to see one another.  The May cruise is the same pricing as our original December cruise. 
 

Thank you for the advice. Avid lurker on the boards and always hop on those live streams on Facebook/Twitter when Matt does them.  I feel some of you all are famous!  

Hello. Apologies because I am sure this has been repeated, but I looked around on the blog (I am terrible with the key word searches on here) and looked on various pages online and I still have questions.   Group of us have collectively decided to cancel our 12/14 cruise and rebook on a May cruise instead to allow hopefully cruising to begin. 

I have never cancelled a cruise before. We did not use an agent. Lesson learned. 

Because December cruises have not been ‘officially’ cancelled is it that we can not request a refund and instead we will only be eligible for FCC?  If this is the case how long approx does FCC take to receive? It says 45 days, is this accurate? 
 

Thank you everyone:) 

I was inpatient. Maybe non-covid times it wouldn’t had been so bad to have set booked but now there are def regrets.  Just to be able to understand our options better. 2 other families are booked on the same itinerary, if we submit the lift and shift it appears it’s just submitting our preferences, will all three get the same itinerary change if we all put down the same preference sounds risky.  A TA would have def helped on this situation. 

It’s for Dec 14th cruise, final payment has been made. Nothing we can do now I suppose. Thank you

Yes!!! Yes!! We should have used an agent. We didn’t.  

question: I’ve heard a rumor but trying to get info from all you experts; if we lift and shift can we then move the booking to an agent? (Basically does it reset as a new booking where we can do that?) Or is it best to refund? We got a great rate, but also, perhaps if we lift and shift we may want to do a back to back and with today’s strange time I would want an agent to help me with that. 

Watched this last week and still have this movie saved on my DVR, can’t bear to erase it 

You need to call directly or have your agent call and book it, it always comes up with a conflict for us. Hit or miss it seems. We couldn’t purchase thrill water park tickets when we had our chill island cabana.... kept saying conflict. Phone call took care of it. 

22 minutes ago, RoyalLaker said:

Keeping my fingers crossed  April 2020

https://www.catalinachamber.com/community-information/catalina-cruise-ship-schedule/

Wow! Really messing with me here haha

I just went to the Royal app and see what you are saying with Quantum being for 2020.  Yes! I don’t blame them for moving out of Asia for the time-being either... I would think getting this planned logistically so close would be tough. Port schedules etc.   maybe some good pricing will come of the short notice for cruisers...While Royal will certainly take a hit financially with these changes... some awesome intro/last minUte pricing may be exactly what they need to get locals out in this west coast market introduced to the cruise line...Carnival is so popular out here.. blah.     

Interesting. I thought it was Voyager coming to the west coast. I can imagine some changes could come our way tho....  ready to drive to the port and not fly!! Woohoo!

Just patiently (Somewhat not really patiently haha) waiting for the west coast schedule to post for bookings ...... 

Can’t wait til these are available to book....  Gives the west coaster that royal ‘fix’ til we can get across the nation for a longer cruise. 

This is true, they couldn’t sign out out on port days. Sea days yes. 

We were on HOS in August, our 11 year old could sign himself in and out of the club on his own we had to sign a permission form but after that he was good to go. 

12 minutes ago, Hoski said:

I simply reserved one item under my daughter.

Great idea!

1 hour ago, ChrisK2793 said:

 

You have to call them to book the second one.  I had the same thing happen to me when I tried to book the Waterpark and balloon ride in the same day thru the cruise planner.  A simple phone call and they booked the second one for me.

 

 

Same happened to us. Yes. You need to call them. Can’t do it online without a conflict popping up. Silly right!?

28 minutes ago, jdfmn said:

Did anyone else notice that James Van Fleet post on Twitter if the Cococay pictures has been deleted?  No where on his Twitter does it show those pics any longer?  I wonder what is up with that?  

I noticed the pics were deleted from his twitter also...

56 minutes ago, Matt said:

Bingo. 

Yah but some kids are smarter than adults

1 hour ago, Fuzzywuzzy said:

I had a chat with our head server last year on Anthem about this. He didn't exactly ask for a high rating, just for us to complete the survey truthfully. But he did tell me that after a number of consistent high ratings there is a reward. They get a day off. And to them that's like a treasure chest of gold.

Yes! I had spoken to one of the crew about the same, they get time off preference the higher the ratings so I really wanted to do them right by it.  I am probably over thinking it but also, I don’t like the wording of it 

So my cancellation now that I read the letter was that the ship was chartered. (Disappointing to hear it may not be a dry dock, I had heard that the Enchantment was for sale tho- May be a rumor) They offered the following:

Dear Travel Partner,

We are reaching out to let you know that, regrettably, we have to cancel our Enchantment of the Seas June 26^th, 2020 cruise, as it has been chartered. We know this news is disappointing and apologize for the impact to your clients' vacation.

We want every aspect of their vacation to be enjoyable. So, we've put together some alternate options that we hope they will take advantage of.

Option 1: Re-book one of the following 2020 sailings onboard Enchantment of the Seas departing from Galveston, Texas on a 5-nightWestern Caribbean itinerary

• May 29^th or July 24^thsailing to Costa Maya, Mexico and Cozumel, Mexico.
• June 3^rd or July 1^stsailing to Yucatan (Progresso), Mexico and Cozumel, Mexico.

No matter what sailing you choose, we know you'll have an amazing time eating great food and visiting beautiful ports. With miles of rugged coastlines, culturally enriching tours, delicious local cuisine, and plenty of shopping options, there's a destination just for you! We are sure you'll find your perfect getaway!

What they'll receive: 

• Their original stateroom category will be price protected at the original cruise fare rate, excluding taxes, fees, gratuities, and other non-cruise fare items. 
• They'll receive a credit to spend onboard per stateroom: $100 for Interior, Ocean View, and Balcony staterooms | $200 for Suites 
  • Plus, an additional $50 for each third or more guest to spend onboard
• And, they'll be reimbursed for non-refundable airline charges with receipts (up to $200 per guest for Domestic flights and up to $400 per guest for International flights). 
  • Please email their airline receipts and booking information to RoyalGuestRelations@rccl.com for review and reimbursement.
• You'll receive protected commission plus $50 Bonus commission.

Option 2: Re-book any other Royal Caribbean International sailing and receive the following:

• A credit to spend onboard per stateroom: $100 for Interior, Ocean View, and Balcony staterooms | $200 for Suites 
  • Plus, an additional $50 for each third or more guest to spend onboard
• And, they'll be reimbursed for non-refundable airline charges with receipts (up to $200 per guest for Domestic flights and up to $400 per guest for International flights). 
  • Please email their airline receipts and booking information to RoyalGuestRelations@rccl.com for review and reimbursement.
• You'll receive protected commission.

Option 3: If they choose to cancel, we'll be sad to see them go

• We will process a full refund of any paid portion of their cruise fare to the original form of payment, including any non-refundable deposits. Please note, if they choose this option, we will not provide additional compensation, including air reimbursement.
• You'll receive protected commission if the booking is paid in full only.

It's important to us that your clients find the best vacation option. One of our destination experts will call you starting August 1^st to help find their perfect cruise. If we happen to miss you, please call us back by August 15^th, 2019 at 888-281-9344. If we haven't heard from you by August 15^th, their reservation will be cancelled.

Please note, unnamed groups with no payment applied will not qualify for the alternate options provided.

Lastly, any pre-paid amenities, packages, or shore excursions will be refunded to the original form of payment within 7-10 business days.

Thank you for your support and partnership. We hope your clients find another cruise vacation with us. Whether they are celebrating a special occasion or looking to explore, relax, and recharge - we have no doubt their time with us will be nothing short of amazing. We look forward to welcoming them onboard.

Sincerely,

Aurora Yera-Rodriguez 

Director of Guest Services

Royal Caribbean Internationa

7 hours ago, Momof4crazytocruise said:

The Enchantment Facebook page is all abuzz with word that they are cancelling several cruises for Enchantment next March and April. Possible dry dock? Something else? My February cruise *appears* to be safe, just curious if y'all have heard anything?

Our Enchantment June 2020 sailing has been cancelled, we got notification last week.