chrisb732

I got it to work today by calling the Crown and Anchor phone number 1-800-526-9723. Then option 1, 4, 2 (because I booked online or select however you booked), then 1 again to use the automated system. From there it took me to the automated system to say I need a confirmation and enter my booking ID. Within seconds I got my invoice in my email.

@Dad2Cue just called the main number and they had no explanation for why the receipts were the way they were. After explaining to them what was going on the person was able to get it sorted out. They sent us new receipts which made sense now. And to really make your head spin I too had some cruise planner purchases but that wasn't what my strange numbers were coming from. Who knows, I know it's odd and all but I still don't understand.

Fort McHenry is a good place to visit, good views of the area from there. In that area Barracudas, LP Steamers, and Little Havana are great places to go eat.

@Matt I couldn't make sense of it too. @Dad2Cue glad to see it wasn't just me. We called today and they sorted it all out. Hopefully not many other people end up with something like this when they try to use their credit. Have a good weekend everyone!

I used credit from a canceled cruise earlier in the month for my August cruise. My credit was $1,373 a person for my wife and I. On the August cruise I owed $2,204.10. I went online and put my credit of $2,746 towards the cruise and later got these two receipts. I then checked online to see what my balance was and it said it was $132.32 instead of the $192.10 it said on the receipt, makes no sense! Does this make sense to anyone? Has anyone had a similar experience when using their future cruise credit? Thank you

@coneyraven @ChessE4 it’s at $22.33.

April 13th is the date we are all waiting for.

$22.33 when I looked now.

The Suez Canal would be interesting. Has anyone ever done that?

https://www.royalcaribbeanblog.com/2019/06/26/all-about-the-royal-caribbean-shareholder-discount this is what you get for your 100 shares $250 Onboard Credit per Stateroom on Sailings of 14 or more nights. $100 Onboard Credit per Stateroom on Sailings of 6 to 13 nights. $50 Onboard Credit per Stateroom on Sailings of 5 nights or less

@hail73 for my April 5th Anthem cruise the all access tour was canceled. I got an email and will be refunded. I am sure the same will be done for you if there are any types of changes or anything gets canceled.

I just an email for my April 5th Anthem cruise. Dear Guest, Before your exciting cruise sets sail onboard Symphony of the Seas, we have a change to share with you regarding the All Access Tour you reserved. In addition to providing guests with the best cruise possible, at Royal Caribbean International, the safety and well-being of our guests and crew are our top priority. Given the recent news around coronavirus (COVID-19), we are taking all of the necessary precautions to ensure we maintain our continued high level of sanitation standards onboard our ships. As a result, we'll no longer be operating the All Access Tour on your sailing. As you know, this experience gives you a behind the scenes look at many of our busiest areas of the ship, such as the main galley, the engine control room, and the laundry facilities. Under normal circumstances we'd be excited to welcome our guests back stage, but out of an abundance of caution we feel this is just another way we can ensure the health and well-being of our guests and crew. We're terribly sorry for this last-minute change. Please know that you can expect a full refund for the tour, to the original form of payment in the next 7 - 10 business days. Thank you for your understanding. We can't wait to see you onboard soon! Sincerely, Royal Caribbean International

Ahhhhhh now that makes sense.

@SpeedNoodles Thank you, yes I have been putting in the same exact thing that I have previously booked. @Lovetocruise2002 What blows my mind is that as soon as I reprice I call immediately. I double and triple check to make sure I am comparing apples to apples. It seems that the resident and DEAL promo can never be applied to repricing. It makes me laugh because sometimes when I reprice I don't even select the state I live in and it still gives me a resident discount LOL?. I will try calling the C&A number next time. Thank you for the advice.

@AshleyDillo thank you. I have seen that DEAL discount come up at different times and with different prices. That seems to be one of the things that never works for them when I call.

@YOLO I made the booking myself, apologies for the late reply. To @Lovetocruise2002 or anyone else who could be of help. I have repriced a few times lately & they still are unable to come up with the price I found online. Do you send them a screen shot of what you are coming up with to whoever you are talking to on the phone. I have even noticed that the taxes and fees are lower then the last time I repriced. I also have been copying exactly what I have booked in the past. This is so confusing to me! Thank you!

I recently re-priced my cruise a few times. Has anyone run into the problem of finding one price online then when calling they can never get to that price? I re-price the same exact cruise & the same type of room but when calling they never get to that price I find online even after telling them what discounts come up online.

Hello everyone! Has anyone else been able to transfer a cruise to an agent after the 60 days or is that some kind of rare thing that can be done once in a while? I booked an Alaska cruise back in November and after seeing this post I decided to check the price again. The difference was $350 so we called Royal Caribbean and they matched the price. Has anyone else had any luck with doing that? Is there a limit on the number of times the price of a cruise can be changed if there is a difference with each sale that happens? Thank you!

Thank you so much @Lovetocruise2002!!!!!

@Lovetocruise2002 This was great, thank you! I will be on Anthem Saturday and was wondering when did you get the sea pass card at your room? Was it as soon as you got on the ship or when the rooms were ready? Sorry if I missed it in all of this. Thanks again!

I was on Grandeur last summer and it was great! Is Mega 4 still the band that was playing by the pool?