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Larry Muster

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Posts posted by Larry Muster

  1. 15 minutes ago, Toby said:

    If you re-route it will save you $40 pp "Health Tax" Bermuda extorts from international travelers.  Before I get lit up the term "extorts" is my opinion.

    Curious what about the fee triggers this reaction?  We cruisers often have to travel to vacation and are used to tolls, baggage fees and cover charges.  Do you gripe about them as well or just Bermuda's $40?

  2. 1 hour ago, Gadget Hackwrench said:

    As of now, I am not aware of any US law mandating the time that a cruise ship company must retain records.

    There are surprisingly few laws that actually govern retention of records directly.  Most of them are what they call considerations.  For example, you are not legally obligated to keep your own personal tax records for a period of time.  However, the government can audit you for X years.  So it makes sense to retain the records for X years so you can use the documentation in your case.

    For the cruise companies, if there aren't any incidents reported the faster they can purge the info the better.  The technology to catalog and index the footage has made it easier and less expensive to perpetually store everything but that comes with its own set of issues. 

  3. Not sure Royal will ever definitively confirm their retention policy but in general here are some considerations.

    If the event you spoke about was part of some sort of reported 'incident' that is already known to the cruise line, they likely have already taken steps to preserve the footage.  Doing so pulls the footage from the general retention category and likely extends the time that the footage might be available.  However - it may NOT be available to YOU.

    If the event is NOT part of some sort of incident, you are probably out of luck for a few reasons.  First, there is a possibility the footage has been purged.  Companies don't like to keep footage (that they are not legally obligated to preserve) for longer than required for many reasons.  Second, whatever your issue is has to be pretty significant for them to entertain the request, especially if it happened a few months back.

    In short, I'm not an expert but do have experience in this area, I'd say the odds of you getting access to 90+ day old footage for an incident that was not previously reported is very low.

  4. In the event of hurricane, the default plan to re-route caribbean cruises originating from Boston, NJ and Baltimore seems to be Bermuda or Canada.  I've seen sailings re-routed to Bermuda when the storm is in the gulf or right on the east coast of Florida.  I've seen sailings re-routed to Canada when the storm is off the coast blocking the route to the caribbean.

    Now that Canada and Bermuda have entry requirements that may not be possible (or at least may not be easy) to satisfy on short notice, how will Royal Caribbean handle re-routing Boston/NJ/Baltimore cruises this season?

  5. On 7/28/2022 at 12:00 AM, Traveling Mike said:

    I am the type that always have travel insurance for all of my cruises.  I have collected on it a few times and think ...

    Can you give us examples of situations where you collected on it?  I'm picturing catastrophes like being airlifted etc.  By the way you said it, I assume there are less critical instances, I am guessing.

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