Susie
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Posts posted by Susie
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20 minutes ago, Zapril14 said:
We were there 2 weeks ago. We took our own gear and snorkeled off of Chill Island. We had a great time, the water was clear and the fish were plentiful. In fact, I saw more fish there than our snorkel excursion out of Nassau (although the coral was prettier at Nassau). My kids really enjoyed the sunken ship that you can snorkel to.
That great for you but I saw almost nothing on past Friday and thank you for joining the blog today (a few minutes ago) to give (Posted) this info.
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I just reported for what I saw and the true. Anyone want to cheerleading can do whatever you want the true is the true, Could be Propeller or something else who's know but the water is murky and cloudy. I wonder it is just me that experience that so I searched on Google and found that is not just me someone else reported the same experience on Tripadvisor 2 weeks ago.
Oh just to add to that they also rope off the area so way way less area to snorkel. Don't believe me !!! go and experience by yourself and report back. I may be wrong or may be right,
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I just reported for what I saw. Let someone report back when they at Coco Cay.
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16 minutes ago, twangster said:
What? I'm sorry, this is not accurate. The ship is quite far from the snorkel area.
As a scuba diver who dives routinely in the Bahamas and Caribbean the ship's propellor did not ruin your snorkel day.
I reported for what I saw and I was just there on Friday. There is no storm at all at sea on that day or the day before. The water was so calm but it was cloudy. I know how much you @twangster love Royal Caribbean (same as me) but I have to disagree at this one.
I used to love snorkeling at Coco Cay. I saw so many fish and stingrays. One of the best place snorkeling for beginner like me.
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16 minutes ago, CruisingIsLikeCrack said:
Actually construction debris like this make incredible artificial reefs that end up growing into full blown natural reefs. It's purposefully done alot here off the coast of Florida.
if it is true that great but you will not get to see anything anyway because the water is too cloudy from the ship propeller churning the water(especially large ship like Symphony). The dock is too close to the snorkeling area.
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Just an update, after the perfect day construction there is no best place to snorkel at Coco Cay anymore. We just came back yesterday from Symphony of the seas trip. The water is cloudy from the ship propeller at the dock. At some part that still visible I can clearly see the concrete block, Rebar and trash from construction under water. It is sad but true.
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They move the Diamond Lounge and I assume smaller now. I think they try to get more money with Suite booking by adding Suite Lounge so now people book on suites feel they get what worth of their money or they can charge more for suite.
Still an Amp !!!! they add the slide.
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Most people gave a review when they had a bad experience than when they had a great experience.
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Hope everything works out
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I have 2 upcoming cruises. One in 22 days on Symphony and Oasis next yer in August. Oasis will the one RCI removed my perks. On Symphony, we will be in Ocean view Balcony.
Marketing email from Royal, you know how it is. They will send many marketing emails everyday. Today I got really good price for DX + Voom for $58 pp. I actually plan to purchase this for my husband before we board but now for what happen. I will not let one penny more to RCI pocket. Everywhere we stop we just enjoy drinks there.
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funny is RCI still publish the advertisement about the perks still available on their own website when they are not giving anymore
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12 minutes ago, RatedPG said:
I'm waiting for this scam to get the media's attention!
Me too. I really hope the media pick this up and show it nation wide so people knows about this scam.
I tell you I felt really sick in my stomach, not because I lost the benefit for what I paid for but because I expected more from the cruise company that I love and sailed with them for 19 years. It possible cost them a real $1/day pp for those Soda packages.
A few days ago I was so excite that I will be on Symphony OTS in 24 days. Now I felt betrayal by Royal with my future cruise on Oasis. It ruin my excitement.
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I also sent this to them through my facebook message
I cant' find anywhere in the "Cruise Ticket Contract" that permits RCI to do this. RCI can change the itinerary without notice but that's about it. The Dine - Drink - Discover flyer has no expiration date and just mentions that the itinerary could change. RCI can change my accommodations or cancel activities or confine me to a stateroom, but that's only if I am thought to be a danger, security risk or be detrimental to myself or the health, welfare, comfort or enjoyment of others. But it still doesn't say that RCI can cancel my package that what included with my original booking. At that time of my booking in July the contract stated my stateroom includes Eat, Drink & Discover experience. The contract has been breached by RCI. I suggest RCI to contact your regal department again for this matter.
(I actually got the quote above from CC. ) I not capable to write this kind of fancy message but I think this message might wake RCI up a little.
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I sent message to RCI Facebook and this what there reply
Me: OK I have 2 booking with RCI one with Symphony which will be in 24 days and Oasis of the Seas in August 2020. Just find down that my Oasis room perk will be removed. Why? I booked when it was included and that is one of the reason we book this room Boardwalk Balcony for the Soda package. I need your explanations.
RCI: I'm very sorry for any disappointment this has caused, Susie. We're always re-evaluating our offerings and after reviewing feedback from our guests, we’ve made the decision to discontinue this program. Many guests weren’t even using the features, as they have other items they selected that overlapped with the few benefits. Since you booked this stateroom on Oasis before we made this announcement today, we'll be issuing you a $50.00 onboard credit as a gesture of goodwill. -Yami
Me: The soda package for 2 people is around $140 and not even include other perks we supposed to receive burgers meal for 4 at JR and rock climbing wall session. This is false advertisement. Wow $50 not even enough to pay for one Soda package.
RCI: I understand where you're coming from. Please know it wasn't our intention to make you feel this way.
Me: This room cost more than window view so I I were know that will not include perks I will just book Ocean view stateroom.
RCI: You can definitely change your stateroom. Please keep in mind, it'll be at the prevailing rate.
Me: Funny when I booked the price of every staterooms was cheaper. If RCI can give me the price shown the date I booked then I will change. Why don't stop giving the perk today the announcement come out. At the time of booking, RCI offered the room with perks.
RCI: Unfortunately, we won't be honoring any previous rates. I'm really sorry about that.
I did not go further at that point because I really upset and might regret for what I will send.
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1 minute ago, princevaliantus said:
Actually, it is not legal. You cannot alter a "contract" without the express written consent of all parties.
How RCI think they can get away with this? I really hope some lawyer out there class action lawsuit RCI.
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I am not a lawyer but they offered these peaks wit the at the time of booking. Does this even legal just to take it away?
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53 minutes ago, AshleyDillo said:
Price is why I went CP balcony for my upcoming sailing. It was cheaper than an inside or ocean view room with the balcony discount. I would rather have the $50 OBC than the wine I won't drink and the free lunch as I already have the Ultimate Dining Package.
Without the perks these balconies are likely going to remain cheap alternatives to insides as they don't have the incentives to help sell them any longer.
Yes, we get the discount for balcony because we are diamond members. However, at that time of booking RCI advertise that this perks included with this type of balcony that why we choose this Boardwalk Balcony. If we were known that they will take away the perks then I will choose the ocean view Balcony. Yes, I have to pay more but it is not much more at that time I booked. Right now, if I want to change the room I will have to pay way more because the price right now is way more that when I booked it. I cannot cancel because RCI will take my non refundable deposit. Deadlock.
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1 hour ago, princevaliantus said:
SOLUTION: If your original booking included said package prior to the change, RCCL must honor it since it is a contract. If RCCL does not honor it, the contract has been breached and at that point you can cancel your non-refundable booking and not be penalized. If they tell you different, they are bluffing.
Such as the case at bar, I have an OotS booking and threatened to cancel. The CSR stated I woukd lose my deposit. I informed her to show me where RCCL had sole discretion to change any part of the contract/booking except the itinerary. She could not. I told her to either honor it OR cancel it. She referred my issue to a Supervisor and after 20 mins back and forth with the Supervisor, she had to call me back after she speaks with her legal dept. I gave her my law firm name and office number and with the mention of legal class action for breach of contract, I received a callback and got my original booking honored with a complimentary bottle of wine for the misunderstanding.
I don't think anyone should be subjected to this type of treatment. As a Diamind Plus or any level member, RCCL should not pull a fast one such as this and give thier loyal passangers what they paid for.
Would RCCL like to be substituted for another cruise line? I don't think so!
Lucky you that you have a law firm to back you up. I do not have any lawyer so not sure I can do anything. I would join if someone will do a legal class action. It isn't much I lost but isn't right RCI does this. It is so wrong in every way.
I think I might stop cruising for awhile after this. I might just book land vacation instead. It takes more time and energy to prep but at least I don't need to deal with a greedy company.
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16 minutes ago, DublinFC said:
Just to be clear South Friars Bay has the volcanic sand. Carambola beach Club has the chairs and umbrellas plus beerk buckets mix drinks, etc. Correct?
If I not wrong the Carambola located at South Friars Bay beach and sand is volcanic sand. It is not totally black sand but you know is volcanic sand. Really unusual for Caribbean.
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35 minutes ago, RatedPG said:
Has somebody done the math for how much the perks cost in total?
I would say $200+ for the boardwalk Balcony. I not include the rock climbing wall session to the value because I don't know the value. So $50 onboard credit is a slap in the face really.
- Baked Alaska and monctonguy
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3 minutes ago, Matt said:
The more I thought about it today, the more I can see the point of those that booked 2020 sailings and getting just $50 in lieu of the perks. Yes, $50 is better than nothing, but it would have been a better transition away from this if they just said "okay, everyone that booked as of today gets it and that's it."
Yes, agree 100%
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We booked on Oasis Boardwalk balcony for August 2020. This is really mess up. Soda package for 2 alone is $140. Not even count on the the meal for 4 at JR and the rock climbing session. It should grandfather the one already booked before the date announcement come out. This is definitely false advertising. This is sad from loyal customer.
- monctonguy and Pen
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CoCo Cay - Snorkel On Your Own
in Shore Excursions
Posted
Yes ,that only the spot that visible for the fish and the construction debris. Thank you for your kind word. We hope that will be better on our next visit in summer 2020 also.
We did both the zipline and a water park. It was nice but we kind of tired after 3 pm so we thought that we should go to snorkel. That was we always do every trip at Coco Cay. We had been there many times lost counts and had never seen this bad.