stormyclouds

I have disputed all charges but they say investigation takes 6-8 weeks and the cruise is in a few days. Not sure what the process entails or how this is going to be handled by the cruise company and the credit card company. If there's a dispute, does royal caribbean flag that account as non-payment?

Thanks, I have been looking forward to this for 6 months. I'm def thinking about a solo cruise now!

She came back saying that there's nothing I can do because I'm not on the account. I explained the situation and she said that either of us could make changes but now I cannot because I have been removed. She said my only course of action is to dispute the charge on my credit card.

Thanks. I called and they asked for the reservation number. Gave it to them and they said I am not on the account. I said my card was used to pay for it so why were changes made without my authorization. Lady asked for the last four digits which I provided. She then said she had to go speak to a supervisor.

I just tried again and they are open. They must have just been closed when I called this morning.

Also, I'm not sure how they were able to cancel my flight without my permission? I checked and their flight (under my airline account) is still there. There are no records of any activity indicating why my flight was canceled but would this be considered fraud? I plan on calling the airline in the morning as well.

I did use a credit card in my name. My SO reimbursed half via personal check. However, I still have not been paid the money for the excursions so I am definitely looking at a small claims thing. I tried calling RC but they're not open today. I plan on calling first thing in tomorrow morning to see what my options are with them.

So my significant other and I broke up before we were supposed to leave for our cruise. My significant other changed the Royal Caribbean user name and password to the account on me so I am locked out. I then looked and found my airline ticket had been canceled. I am furious. Is this person able to do this without my permission? I'm assuming my name was changed to someone else's for the cruise but is there anything I can do at this point? I am out a lot of money now and am not sure what my options are. This is kind of a weird post but I have been blindsided and was really looking forward to this cruise.