Matt

Time to call a travel agent and let them take care of it for you!

Time to call a travel agent and let them take care of it for you!

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Well, absolute worst case scenario is the company goes out of business and your money is probably lost.
Is that likely to happen? Probably not. Bankruptcy doesnt necessarily mean out of business. The airlines have made declaring bankruptcy into an art form at this point.

Say hi to her for me!

I emailed Danette this morning!

Exactly, just let a TA handle it. Let them take on the headaches. MEI is a great choice, have saved me thousands of headaches. With everything going on now I wouldn't dare book myself. 

Time to call a travel agent and let them take care of it for you!

Update, have one on my desk now!

Warning, foul language
 

Because they were just that: freebies. Unlike a cruise you paid for, these specific sailings were listed as available for no cost. That's not to say there wont be others in the future, but I don't think it's reasonable to expect a free sailing to be transferable. If it were the case, the casino would offer any sailing for free, instead of specific sailings.

I don't think they aren't being loyal at all. I think they are being realistic given the company is hemorrhaging money on a daily basis.
The freebies you got were given away in a vastly different economic situation, and I believe once cruising begins again, the casino will be more than open to welcoming you back with new offers. But I think expecting them to continue to mortgage their future to offer free cruises on sailings that may or may not happen right now is a reach. 

Because they were just that: freebies. Unlike a cruise you paid for, these specific sailings were listed as available for no cost. That's not to say there wont be others in the future, but I don't think it's reasonable to expect a free sailing to be transferable. If it were the case, the casino would offer any sailing for free, instead of specific sailings.

I don't think they aren't being loyal at all. I think they are being realistic given the company is hemorrhaging money on a daily basis.
The freebies you got were given away in a vastly different economic situation, and I believe once cruising begins again, the casino will be more than open to welcoming you back with new offers. But I think expecting them to continue to mortgage their future to offer free cruises on sailings that may or may not happen right now is a reach. 

@lauraodonnell86 promised me the Brilliance GC wont be cancelled

Warning, foul language
 

Warning, foul language
 

Not sure what you mean. I see 18 sailings to Mexico on Harmony from PC
 

Welcome to the boards@Katie M !
First question, who did you book this cruise with? Directly with RC? Travel agent? Website?
With this in mind, you're right that you have to wait to get the credit to apply it to the reservation.
My advice is work with a good travel agent from this point forward.  Not only will this take a great burden off your shoulders, it should make the rebooking process a heck of a lot simpler.
I recommend, and personally use, MEI Travel (note: they are a sponsor of this site).

No offense to Monty, but he is speculating.

No offense to Monty, but he is speculating.