Technology

Royal Caribbean connects high speed internet on Anthem of the Seas in the Mediterranean

In:
18Jun2015

Royal Caribbean's Anthem of the Seas had its high-speed internet access enabled while the ship is in the Mediterranean, according to O3b Networks.

O3b uses a new type of sattelite internet that reduces latency, increases internet speed and improves voice and video quality for the user.

O3bMaritime has already provided four of Royal Caribbean’s ships (Oasis of the Seas, Allure of the Seas,Quantum of the Seas and Anthem of the Seas), each with more bandwidth than the rest of the cruise industry combined.  In the near future, Royal Caribbean’s Quantum of the Seas will move across the Pacific, bringing exceptional cruising experiences and at-sea high speed broadband to the Japanese ports of Okinawa and Kyoto, as well as other Asian destinations.

Royal Caribbean President and CEO Michael Bayley commented on the partnership with O3b, "With O3b we have added a dimension to cruising that has never existed before.  Our new internet capabilities allow our guests to surf, stream and share their vacation experiences with their friends and family back home. It also allows us to provide our business clientele a new way to stay connected with their colleagues."

Royal Caribbean debuts a new website

In:
Category: 
04Mar2015

Royal Caribbean debuted a brand new site redesign on its flagship site, royalcaribbean.com.

The new site look is a full-width layout that is a responsive design that adjusts its look conform to the screen resolution of your device.  

This is not the only site design Royal Caribbean has trotted out recently.  Royal Caribbean relaunched its blog with a new design and focus in January 2015.  Royal Caribbean also revamped its Cruise Planner software for guests to book shore excursions, dining reservations and more last year in coordination with Quantum of the Seas' launch.

Based on the Internet Archive Wayback machine, the previous site design has been in use for a number of years going back to late 2011.

Video: Inside look at the IT room on Royal Caribbean's Quantum of the Seas

In:
12Feb2015

Recently TechCrunch got a tour of the IT never center behind Royal Caribbean's Quantum of the Seas.

The tour looks at how Royal Caribbean manages to provide a 600 Mbps connection with a satellite and provide Wi-Fi access across the ship for everyone.

Royal Caribbean selects ElevenOS for onboard internet access on all ships in the fleet

In:
Category: 
10Feb2015

Royal Caribbean has selected ElevenOS as the guest Internet management platform for all the ships in the fleet.  ElevenOS' parent company Eleven has completed deployment of ElevenOS on all 22 ships at the end of 2014.

ElevenOS is used to manage all aspects of the onboard Internet service including custom branded portal pages, guest authentication, billing, and advanced reporting. With the help of ElevenOS, Royal Caribbean is able to deliver a faster, more reliable onboard connection and seamless online guest experience that works across multiple guest devices (phones, tablets, etc.)

ElevenOS also enables Royal Caribbean to offer tiered bandwidth options, so users can choose the level of service that meets their needs and budget.

"ElevenOS provides us the power and flexibility that we need in order to revolutionize Internet communications at sea for Royal Caribbean International guests,” commented Bill Martin, vice president and CIO for Royal Caribbean Cruises Ltd. "Only in the last year can cruise vacationers enjoy the fiber-like Internet connectivity that can only be found aboard select Royal Caribbean International ships, as well as more than 10 times faster speed than the industry across the fleet. ElevenOS helps us effectively manage a range of products, pricing, accounting, and reporting, which has helped us deliver a seamless and stress-free Internet communications solution for our guests on vacation.”

Quantum of the Seas sets broadcast record for IP TV channels in HD

In:
05Jan2015

Royal Caribbean's Quantum of the Seas has had a lot of firsts but not to be overlooked is the fact Royal Caribbean's newest ship has also set a benchmark in the broadcasting industry.

Royal Caribbean chose VSM by L-S-B Broadcast Technologies for all of the on-board digital broadcasting requirements of the ship, which is the first to feature 36 on-board IPTV-channels in HD, broadcasting from various locations on board.

Controlling all the broadcasts onboard Quantum of the Seas is the Broadcast Control Center.  This is where the incoming and outgoing signals are controlled, switched and processed. Signals stemming from 20 satellite receivers, from the event locations or self-produced footage are collected. Further control rooms are in use in the various event locations.

Ten to 15 of the IPTV channels will be reserved for self-produced content on-board the vessel and all audio, video and intercom signals are being distributed on the ship via a Riedel MediorNet network with 30 nodes – currently the biggest fixed MediorNet installation worldwide.

O3b Networks succesfully launches four more satellites to add additional support for Royal Caribbean cruise ships

In:
Category: 
19Dec2014

O3b Networks launched four more satellites out of the Space Center in French Guiana that will provide more coverage of its super-fast internet to cruise ships like Royal Caribbean's.

The launch yesterday was a complete success and adds substantial capacity and performance to the O3b constellation that is already powering high-speed internet to select Royal Caribbean ships.

The new satellites will now go through a period of in-orbit testing before being fully integrated into the O3b network early in the new year.

The O3b system delivers fiber like performance, with throughput exceeding 1 Gbps per connection and latency comparable with terrestrial networks, but retains the flexibility and ubiquity of satellite. The company has now launched 8 satellites in 5 months, adding more than 80 Gbps of capacity and growing the fleet capacity to over 100 Gbps.

Royal Caribbean activates new high speed internet on Quantum of the Seas

In:
11Nov2014

Royal Caribbean's Quantum of the Seas will get her first taste of high speed internet tomorrow, when the brand new satellite internet service is put to the test.

The new service by O3b has gone live and Royal Caribbean is promising the ship will have more bandwidth “than all other cruise ships in the world put together.”

The first real test for the internet will come on November 12, when Quantum of the Seas takes her first cruise with the satellite service activated.  The two-night cruise will be a good test for how well it works.

“We are delighted to support the launch of the world’s first smart ship with Royal Caribbean,” said Simon Maher, VP Enterprise for O3b.

“Quantum of the Seas uses O3b’s maritime offering O3bMaritime to provide lightning fast download speeds and performance for both passengers and crew at one fourth the response time of traditional satellite systems.”

“O3bMaritime is the only satellite system capable of enabling cruise line guests and crew broadband services on par with onshore telecommunication standards.”

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