Serenade of the Seas

Royal Caribbean announces Dubai 2012-2013 cruise itineraries

In:
12Jul2012

Royal Caribbean has announced the arrival of Serenade of the Seas in Dubai for the winter season of 2012-2013.  Serenade of the Seas will offer passengers 17 itineraries, with departures every Monday for seven-night cruises in the UAE and Oman, from December 2012 to April 2013.

Serenade of the Seas replaced Brilliance of the Seas in the region and will offer guests new cruise experiences that explore the culture of the Middle East. You can choose a combination cruise and land tour  such as the "Arabian Explorer", which combines a guided tour of four nights on the mainland to seven nights cruise onboard Serenade of the Seas. The stages of the cruise-tours are Dubai, Al Ain and Ras Al Khaimah. With Royal Caribbean cruise-tour guests are escorted and accompanied by tour guides and all transfers included in the price, the transportation and hotel accommodation with breakfast.

The seven night cruise Serenade of the Seas also makes a stop in Fujairah and Abu Dhabi in the UAE, with overnight in Muscat, Oman, Dubai and, at the conclusion of the cruise.

Guests can also choose a 15-night cruise in the Mediterranean through the Suez Canal, departing January 14, 2013 from Malaga, Spain to Dubai, another alternative is the 15-night cruise from Barcelona to Dubai, April 15, 2013.

Four Royal Caribbean ships receive perfect health inspection score in 2012

In:
11Jul2012

Each year, the Centers for Disease Control conducts surprise government health inspections to make certain that the cruise ships millions enjoy are safe and clean.  Royal Caribbean's Oasis of the Seas, Jewel of the Seas, Serenade of the Seas and Mariner of the Seas all scored a perfect 100 on their test this year.

The Vessel Sanitation Program is run by the CDC and unannounced inspections will occur twice per year in US ports, with a test that grades each ship on a 100 point scale.  The CDC evaluates cruise ships in 42 areas such as adherence to proper food handling, storage procedures, overall galley cleanliness and pool and spa cleanliness.

This is the third perfect score in a row for Oasis of the Seas while the other ships that scored perfectly have also had perfect scores in the past.

Only a small fraction of the dozens of cruise ships inspected each quarter receive a perfect score.  Most infractions are small in nature and are corrected quickly.

Serenade of the Seas coming to Abu Dhabi in 2013

In:
21May2012

Cruise tourism in Abu Dhabi is going to get a bump when Royal Caribbean sends its recently revamped Serenade of the Seas to the middle eastern city in 2012-2013.  Serenade of the Seas replaces Brilliance of the Seas  and will mark the first time Serenade of the Seas has served the Middle East market.

Serenade of the Seas will make 17 stops in the UAE capital starting in January 2013.

Royal Caribbean Regional Director for Europe, Middle East and Africa, Helen Beck, commented on the news, "The resilience of the Middle East market is very encouraging. Bringing a new-look Serenade of the Seas to the region is testament to that belief. She will undergo a complete renovation and will boast a number of new food and beverage outlets and attractions that haven’t been seen here. It will certainly up the game for the regional industry."

Royal Caribbean announced winter 2013-2014 Caribbean cruises

In:
14May2012

Royal Caribbean has released their schedule of cruises to the Caribbean for 2013-2014 and are now open for bookings.

Royal Caribbean is planning cruises for Oasis of the Seas, Allure of the Seas, Independence of the Seas, Freedom of the Seas, Navigator of the Seas and Serenade of the Seas to bring a total of 140 sailings across 31 itineraries what will make stops at 20 different ports.

New to the schedule will be cruises out of New Orleans, Lousiana aboard Serenade of the Seas.  The first cruise out of the Big Easy will be a 9-night Caribbean cruise on December 12, 2013 that will stop at Key West, Nassau, Labadee & Ocho Rios.  Following that cruise, Serenade will alternate between 7-night cruises to the Bahamas and Western Caribbean.

It will be business as usual for Oasis and Allure of the seas.  They will continue their popular 7-night western and eastern Caribbean cruises out of Port Everglades, Florida.

Also calling Port Everglades home will be Independence of the Seas, who will offer 6-night cruises to the western and eastern Caribbean.

Freedom of the Seas will continue to operate out of Port Canaveral, Florida and alternate between 7-night eastern and western sailings.  

Finally, Navigator of the Seas will debut in Galveston, Texas with two western Caribbean cruises.  Both are 7-night sailings and one itinerary calling at Falmouth, Grand Cayman, and Cozumel, while the other at Roatan (Honduras), Belize City (Belize) and Cozumel.

Royal Caribbean releases plans for 2013 European cruises

In:
04Apr2012

Royal Caribbean has outlined its plans for cruises to Europe in 2013 and it will include sending Liberty of the Seas, Navigator of the Seas and Serenade of the Seas, among other ships, to Europe for the season.

Royal Caribbean calls for stopping in 30 ports and features 121 sailings over 25 itineraries.

Royal Caribbean had previously announced Independence of the Seas and Adventure of the Seas were being deployed to Southampton, England, and now there are more ships that will be sent as well. Royal Caribbean plans to have these five ships ready for bookings with additional deployments in the region that will be announced later this month.

Royal Caribbean vice president Dominic Paul commented on the plans, "Royal Caribbean International is the perfect choice for couples and families to experience and share all the wonders, flavours and colours of Europe. Liberty of the Seas, Navigator of the Seas, and Serenade of the Seas already offer holidaymakers so many things that other operators do not, such as the DreamWorks Experience onboard Liberty of the Seas, or a real ice-skating rink featuring breath-taking shows onboard Navigator of the Seas and even self-levelling pool tables onboard Serenade of the Seas."

Royal Caribbean ships win awards from cruise fans

In:
16Feb2012

One of the largest cruise fan websites, CruiseCritic, has released the results of the 2012 Cruisers' Choice Awards and Royal Caribbean has walked away with a number of prizes for its ships.

Among large cruise ships, Royal Caribbean was nominated in many categories and won the following categories:

  • Best For Dining: Serenade of the Seas
  • Best for Embarkation: Allure of the Seas
  • Best for Entertainment: Oasis of the Seas
  • Best for Families: Allure of the Seas
  • Best for Fitness: Freedom of the Seas
  • Best for Service: Serenade of the Seas

Royal Caribbean passengers injured in bus accident

In:
27Jan2012

Officials from the U.S. Virgin Islands in St Thomas report that a tourist bus carrying at least 13 cruise ship passengers has collided with a parked vehicle.  The passengers, from Royal Caribbean's Serenade of the Seas, collided with the parked car.

The accident occurred in an open-air "safari bus" on a steep road near the island's scenic Beacon Point.

St. Thomas Tourist Department spokeswoman Allegra Kean-Moorehead says one of the injured is a female passenger who had to be hospitalized with a hip fracture.  Twelve other passengers were released after being treated.

She also said that Serenade of the Seas is still expected to depart late Friday without the injured passenger.

First time cruiser reviews Royal Caribbean

In:
20Dec2011

Lots of people are hesitant to try a cruise but Michael van Baker tried out a Caribbean cruise aboard Royal Caribbean's Serenade of the Seas out of Puerto Rico and decided to share his thoughts.

On why he's trying a cruise now, van Baker seems to finally have given into the idea, "The people I know just don’t go on cruises, unless they have an excuse: visiting relatives, hip destinations, all-you-can-drink offers. But when I was casting about for ways to beat Seattle’s December gloom, the prospect of a Caribbean cruise seemed worth considering."

The seven night cruise sailed out of Puerto Rico and visited Grenada, Dominica, Antigua, St. Croix, and St. Thomas.

Once onboard, van Baker was surprised by his room size, "The first surprise was the size of the stateroom–I had been on enough boats not to expect a majestic expanse, but the balcony stateroom managed to feel positively roomy."

van Baker did note that Serenade, which is going for a refurbishment in 2012, is showing her age, "The stateroom TV wasn’t a flat panel, but a tubed variety, sporting a distinctive green cast across the bottom third from years of use. (The projector in the ship’s cinema was also worn or in need of maintenance. There are parts of Thor I can’t describe to you because they were a muddy haze–which, of course, is both a plus and a minus.)"

You can read more of van Bakers thoughts on his full report.

Serenade of the Seas kicks off cruise season in St. Kitts

In:
03Oct2011

The 2011-2012 cruise season will kick off in St. Kitts with Royal Caribbean's Serenade of the Seas arriving on October 8th.  

Serenade of the Seas, a cruise ship with a capacity of 2,450 guests, will dock at Port Zante and make two calls in October with a total of 16 stops for the season.  Serenade of the Seas will bring a total of 40,640 passengers during the 2011-2012 season.

In addition, Port Zante will welcome Royal Caribbean's Explorer of the Seas six times as well as Navigator of the Seas and her 8 calls.

Royal Caribbean decides to compensate stranded passengers from San Juan debacle

In:
01Sep2011

After an avalanche of negative comments concerning Royal Caribbean's decision last week to strand over 100 of its passengers in San Juan without any compensation, Royal Caribbean has decided to offer those who didn't make the ship a compensation package.

The incident occurred when Hurricane Irene threatened San Juan, Puerto Rico where Royal Caribbean's Serenade of the Seas was docked.  Port officials needed to have the ship leave early, so Serenade was forced to leave a few hours early and subsequently left 145 passengers and refused to offer them any compensation.

Royal Caribbean spokeswoman Cynthia Martinez confirmed that a compensation package was indeed being offered but declined to provide specifics.

The aftermath of the incident spilled over when people heard of what happened and were upset over Royal Caribbean's indifference to the plight of those left behind.  Despite earlier saying the cruise giant would not offer anything (they claimed they were within their rights to do what they did), Royal Caribbean is hoping to reverse the negative perception that has taken hold in the court of public opinion.

UPDATE: Here is a statement from Royal Caribbean:

 “As a gesture of goodwill, and in recognition of the time they missed on board Serenade of the Seas, Royal Caribbean provided each guest who was not able to arrive to the ship before it departed San Juan but met the ship later, with a future cruise certificate for 30% of the cruise fare paid for their sailing.

“We are in the process of contacting those guests who were not able to sail with us at all to inform them of their compensation, and would prefer that the impacted guests learn of the amount directly from the line before it is disclosed publicly.

“We are compensating these passengers because we understand that this was an unusual situation, and we want to provide our guests with another opportunity to sail with Royal Caribbean International in the near future.” 

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