Serenade of the Seas

Royal Caribbean expands new smartphone app to Serenade of the Seas

In:
27Dec2017

Royal Caribbean's new smart phone app has been updated to include support for Serenade of the Seas.

Version 1.3.0 of the Royal Caribbean App was released, which expands functionality and makes it work on Serenade of the Seas, in addition to Oasis of the Seas and Allure of the Seas.

The app is available on the iTunes App Store and Google Play Store.

Royal Caribbean guests involved in bus crash in Mexico

In:
19Dec2017

At least 12 tourists have died in a bus crash in eastern Mexico today, when the bus carying them flipped over on a highway early on Tuesday.

Royal Caribbean has confirmed 27 cruise ship passengers were on the bus that suffered the accident, which were sailing on Serenade of the Seas and Celebrity Equinox.

Seven Americans and two citizens of Sweden are among the injured, according to Quintana Roo state Civil Defense spokesman Vicente Martin. 

Martin said the crash occurred as the bus was on its way to the ruins at Chacchoben, about 110 miles (175 kilometers) south of Tulum.

Electrical issues caused by flooding delays Royal Caribbean's Serenade of the Seas

In:
25Jan2015

A water pipe burst onboard Royal Caribbean's Serenade of the Seas yesterday that caused electrical problems onboard the ship and delayed the ship's departure from New Orleans.

Royal Caribbean indicated the ship's critical systems, including navigation, were operational. But some areas - including the main theater and medical facility - were without power.

In addition, some guest staterooms have been affected by the flooding and an undetermined amount of guests had to have their cruises cancelled.  Royal Caribbean will offer them a full refund and a certificate towards a future cruise.

Royal Caribbean is working on restoring power to the ship but it's unknown when Serenade of the Seas will be able to leave New Orleans.

UPDATE: The United States Coast Guard cleared Serenade of the Seas for departure shortly after noon today.  It had been scheduled to leave yesterday (January 24) but had to wait for the Coast Guard to okay the ship.

Royal Caribbean's Serenade of the Seas set for maiden voyage from New Orleans

In:
12Dec2013

Royal Caribbean's Serenade of the Seas arrives at Port of New Orleans’ Julia Street Cruise Terminal today to begin weekly cruises through April.

Serenade of the Seas replaces Navigator of the Seas and is fresh off a recent refurbishment last December.

Serenade of the Seas will sail offer her first cruise today, December 12, with a nine-night Caribbean adventure cruise to Key West, Fla.; Labadee, Haiti; Falmouth, Jamaica; and George Town, Grand Cayman. The ship’s regular itineraries will feature seven-night Bahamas cruises to Key West, Fla.; Nassau, Bahamas; and CocoCay, Bahamas. As well as seven-night western Caribbean cruises to Falmouth, Jamaica; George Town, Grand Cayman; and Cozumel, Mexico. 

Royal Caribbean senior Vice President Vicki Freed is excited about Serenade's arrival, "We are excited to be back in New Orleans with a newly revitalized Serenade of the Seas.  Guests sailing from New Orleans will enjoy a Caribbean vacation like no other aboard one of our unrivaled and most innovative ships."

New Orleans Port President and CEO Gary LaGrange commented on Serenade's arrival, "We are happy to have Royal Caribbean return this year and bring this magnificent ship to New Orleans.  Royal Caribbean is a perfect fit for the New Orleans tourism demographic and offers a wide variety of itineraries throughout the Bahamas and the Caribbean."

 

Serenade of the Seas debuts in Dubai

In:
03Feb2013

Royal Caribbean's Serenade of the Seas made her inaugural call to Dubai on Saturday.  This is Royal Caribbean's fourth season operating out of Dubai, with its first cruises sailing out of the region in January 2010.

Dubai's Department of Tourism and Commerce Marketing (DTCM) in collaboration with Royal Caribbean, arranged for a grand welcome ceremony at the Dubai Cruise Terminals in Mina Rashid where the ship will be docked. A huge heritage village replica was set-up at the terminal with traditional activities and local music band performance.

DTCM invited representatives from other Government Departments that support the cruise operations such as Immigration, Customs, Police, and DMCA, as well as its strategic partner DP World to attend the press conference arranged on board the cruise ship.

Serenade of the Seas will offer 12 cruises out of Dubai this season until April 14, 2013.  Serenade arrives in Dubai following a total refurbishment of the ship last year.

Helen Beck, Royal Caribbean International Regional Director, commented on the ship's arrival, "Serenade of the Seas is the eighth Royal Caribbean International ship to be revitalized. Announced in 2011, the $300m revitalization program will make every ship our best ship. Each revitalization takes around one month and includes adding new dining venues, more balcony staterooms, entertainment options such as an outdoor movie screen, various technological enhancements, and more."

The plaque & key exchange ceremony, a maritime tradition, followed the press conference during which DTCM and the other invited Government Departments exchanged their commemorative crests with the Ship's Captain. The event continued with a ship visit and lunch on board for all the attendees.

Royal Caribbean's Serenade of the Seas finishes revitalization

In:
11Dec2012

Royal Caribbean's Serenade of the Seas has completed its three week $29 million overhaul.  As part of Royal Caribbean's revitalization program, the cruise ship was serviced at the Navantia Ship yard in Cadiz Spain where Serenade received new new dining concepts, entertainment options and technology advancements.

Serenade of the Seas has almost doubled the amount of dining options onboard including

  • Giovanni’s Table: An Italian trattoria featuring Italian classics served family-style (open for lunch, $15, and dinner, $20)
  • Izumi Asian Cuisine: A pan-Asian restaurant with an authentic dining experience featuring mouthwatering flavors and a sushi bar with hot-rock cooking (open for lunch and dinner, $3.00 cover charge for lunch and $5.00 for dinner, plus a la carte menu pricing)
  • Park Café: An indoor/outdoor gourmet market featuring made-to-order salads, sandwiches including the signature Kummelveck beef sandwich, soups and pastries (open for breakfast, lunch and dinner, complimentary)
  • Rita’s Cantina: A casual yet vibrant restaurant, catering to families by day, and adults by night; offering Mexican appetizers and a comprehensive selection of margaritas (open for lunch and dinner, a la carte menu pricing)
  • Chef’s Table: An exclusive and private experience co-hosted by the executive Chef and Sommelier for a wine pairing dinner of five courses (open for dinner, $95 per person) 

In addition, Serenade saw its Centrum reimagined into a new public space that features the new Centrum experience, such as the 60's-inspired R Bar and new entertainment.  Acts such as daytime activities, dazzling nighttime entertainment and a new high-flying entertainment experience where aerialists glide through the atrium will occupy the Centrum throughout the day.

Royal Caribbean has also added a new Concierge Club for suite guests, a Diamond Club for Crown & Anchor Society loyalty program members, the Crown and Castle Pub and the Royal Babies and Tots Nursery.  Wi-Fi has also been rolled out to the entire ship along with flat-panel televisions in all staterooms, an outdoor LED movie screen on the pool deck and a digital way-finding system.

Many of the changes to Serenade of the Seas are ideas that were originally introduced on Oasis of the Seas.  Serenade is just one of many ships in Royal Caribbean's fleet that has or will receive an upgrade since 2011.

Serenade of the Seas ready for $300 million revitalization this fall

In:
25Sep2012

As part of Royal Caribbean's Royal Advantage program, Serenade of the Seas is the next ship in the fleet scheduled to receive $300 million in enhancements to improve facilities and the guest experience aboard the ship.

The refurbishment, which will take place in November, will include more specialty restaurants, new bars, a new baby and toddler nursery, flat-screen TVs in every room, plus a giant outdoor cinema screen and more.  

Serenade of the Seas will enter dry dock in Cadiz, Spain in November 2012 and will then sail from Barcelona, Spain on an 11-night Western Mediterranean cruise departing on December 3, 2012. The ship will remain sailing from Barcelona throughout December, with a number of itineraries including a Christmas and New Year cruise departing Barcelona on Christmas Eve.

Highlights available on board Serenade of the Seas following its revitalization will include:

  • An outdoor movie screen
  • The new R Bar – an overhaul of the existing Champagne Bar featuring a retro 1960s vibe, complete with signature cocktails and trained mixologists
  • Chef’s Table dining option - an exclusive and private experience co-hosted by the executive Chef and Sommelier for a wine pairing dinner of five courses
  • Giovanni’s Table speciality Italian restaurant
  • Izumi speciality sushi restaurant
  • Rita’s Cantina specialty Mexican restaurant
  • New Vintages wine bar
  • Flat screen interactive TVs in all stateroom accommodation
  • Wifi throughout the ship
  • A Diamond Lounge for Crown & Anchor Society loyalty program members
  • Various enhancements to the pool deck

In addition to the increased dining experiences on offer, Serenade of the Seas will debut a series of Specialty Dining Packages. Guests will have the option of choosing the Royal Choice Dining Package, which includes dinner at Chops Grille, Giovanni’s Table and Izumi for $55 per guest, or the Chef’s Table Dining Package for $130 per guest, which includes all of the specialty restaurants as well as the Chef’s Table.

Serenade of the Seas will also offer additional dining deals at Giovanni’s Table. Groups of four or more can take advantage of the Celebration Dining Deal, which is valid for the first two nights of each sailing and allows groups of four or more to enjoy a delicious meal plus a $30 beverage credit at a cost of $20 per person. Groups of eight or more can opt for the Set Sail Dining Deal which includes dinner on the first night of their cruise for $14 per guest.
 

 Further enhancing its onboard culinary offerings Royal Caribbean International is expanding its partnership with renowned wine producer Domaines Barons de Rothschild by offering the exclusive Lafite Wine Tasting Experience onboard. Available for $23 to $25 per person, depending upon ship and itinerary, the experience, which was first introduced onboard Allure of the Seas, offers guests a unique tasting showcasing the renowned vintages from France’s Bordeaux region.

Developed in conjunction with Château Lafite Rothschild, the premier estate under the Rothschild name, and Master Sommelier John Blazon, the Lafite Wine Experience aims to expand guests’ understanding of growing regions within Bordeaux. A Royal Caribbean International cellar master leads the tasting, sharing details about the wines and the winemakers and the history and suggestions for food pairings. A souvenir packet allows guests to take a piece of the experience home with winemakers’ notes, recipes and more.

The Lafite Wine Tasting Experience is now available for pre-booking on select ships, including Allure of the Seas, Oasis of the Seas, Independence of the Seas, Liberty of the Seas, Freedom of the Seas, Mariner of the Seas, Navigator of the Seas, Adventure of the Seas, Explorer of the Seas, Jewel of the Seas and Enchantment of the Seas.
 

Royal Caribbean to exit Dubai after 2013

In:
24Sep2012

According to the latest issue of Seatrade Cruise Review, Royal Caribbean will pull its ships out of Dubai following the 2013 cruise season.

Royal Caribbean regional director, Helen Beck, discussed the reason for the change, "We were initially very pleased with the business development there and expected continued growth; however, the demand has declined in recent seasons and as a result we have had to make some difficult decisions, driven by strategic and financial considerations, about discontinuing our program there."

Beck said that Serenade of the Seas, will remain in Dubai as scheduled for the 2013 winter season but operate an abbreviated season of 11 seven-night cruises out of Dubai to Fujairah, Abu Dhabi and Muscat starting January 28.

Royal Caribbean had initially announced 17 sailings; the upcoming Gulf season will be shortened because Serenade of the Seas is scheduled for revitalization in late 2012.

Royal Caribbean could return to Gulf waters if demand improves over time, Beck told Seatrade Cruise Review.

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