Oasis of the Seas

Oasis of the Seas driving social media revolution in cruising

In:
07Jun2010

Technocrati posted a really interesting article about how social media (Twitter, Facebook, et al) were a great means of generating hype about their latest ship, Oasis of the Seas and how other cruise lines are taking notice now.

Travel trade publication Travel Weekly reported that as of a couple of weeks ago, 10 million unique visitors made their way to OasisoftheSea.com. Additionally, the publications reported that a whopping 200,000 people in a 24-hour period tuned in to watch videos of the Oasis captain, more viewers than Anderson Cooper drew on CNN in the same time period.

It's an axiom in social media marketing and public relations campaigns that the social web has an enormous capacity to bring mainstream media into the marketing and PR loop by generating deep consumer involvement in creating an on-line buzz. This, in turn, catches the attention of off-line media who are forced to take notice when they might ordinarily not — and the cruise industry apparently is getting this message.

I really think Royal Caribbean has been doing a great job with social media, especially on Twitter.  What contributes to their success is the fact they use Twitter not just as a one way means of letting their customers know when a sale or something is going on, but as a communication medium where they actually respond often to those who tweet to them.  In addition, you have the CEO of Royal Caribbean posting on a blog (and it appears to actually be him, not some intern) and it all contributes to making the customer feel like they have a connection to the company.  Bravo RCI!

Shrek and other Dreamworks characters coming to Royal Caribbean ships

In:
04Jun2010

Royal Caribbean announced today a strategic alliance with Dreamworks Animation studios to provide the Dreamworks characters such as Shrek, onboard select Royal Caribbean ships.   Characters from Dreamworks Animation's most popular feature films will be featured, including the films – "Shrek," "Madagascar," "Kung Fu Panda" and "How to Train Your Dragon".

The new characters will first appear on the soon-to-be-launched Allure of the Seas, which debuts in December 2010.  Following Allure, Oasis of the Seas, Freedom of the Seas and Liberty of the Seas will receive characters on board their ships as well.

The move comes as an answer to the Disney Cruise Line and Norwegian Cruise Line that feature their own assortment of characters for guests to meet with during their vacation.  As the number two cruise line in the world, Royal Caribbean felt a need to add their own assortment of characters for their guests to meet.

Throughout the year, characters including Shrek, Fiona and Puss In Boots from Shrek; Alex, Marty and the Penguins of Madagascar; Po of Kung Fu Panda and Hiccup of How to Train Your Dragon will appear on board the ships at select times.  Activities that the characters will participate in include parades, special events, special character meals andphoto meet-n-greets.  Characters also will appear in an AquaTheater show on Allure of the Seas, and in an ice skating show on the ship.

There will be no additional cost to guests to experience any of these character activities.

Analysis

The move by Royal Caribbean to bring characters on their ships is interesting, although not completely unexpected.  Disney introduced the idea of having characters on their ships and once Norwegian brought the Nickelodean characters, it only made sense for Royal Caribbean to make a move to counter that.  Obviously this announcement will resonate most with families although the Shrek characters especially seem to resonate beyond kids.

Dreamworks characters rumored to be coming to Royal Caribbean

In:
04Jun2010

According to a tweet by Stitchkingdom, the characters from DreamWorks Animation will be appearing as characters to meet aboard Royal Caribbean ships.  This could be the announcement promised at 11am eastern today by Royal Caribbean.  In a few hours, we will know more!

Update: USA Today is confirming the rumor.  Characters will first arrive on Allure of the Seas and then spread to Oasis of the Seas, Freedom of the Seas and Liberty of the Seas.  The characters will include Shrek, Fiona and Puss In Boots from Shrek; Alex, Marty and the Penguins of Madagascar; Po of Kung Fu Panda and Hiccup of How to Train Your Dragon. The characters will appear as part of exclusive special events, parades, character breakfasts and photo opportunities. Characters also will appear in an AquaTheater show on Allure of the Seas, and in an ice skating show on the ship.

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