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Royal Caribbean wins training award
Royal Caribbean has been awarded a Peer Award for Excellence for its online Cruising for Excellence training platform in the Technology for People category.
Royal Caribbean's Cruising for Excellence program is an online option for travel agents to give a realistic onboard experience, which allows agencies to show off its ships to their agents without having to bring all those agents physically onto a ship.
Royal Caribbean trade training manager Michelle Russell commented on the win, "I am exceptionally proud of each and every member of the trade training team who all deserve a share of this prestigious award.Our trade partners are vital to our brand’s continued growth and we are committed to supporting them with training, ship visits and innovative marketing. Consistent trade feedback on Cruising for Excellence has been fantastic and the investment in training to bring our ships to life continues to convert yet more agents to be great Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises ambassadors. This award is a reflection of that I am honored that the judging panel at the Peer Awards for Excellence recognizes our efforts and the quality of our offering."
Cruising for Excellence has so far trained over 20,000 travel agents since its 2006 launch. It is now available in 13 different languages.